Dispatcher

2 weeks ago


Cambridge, Canada Drains R Us Plumbing Inc. Full time

Our dispatcher is a professional who is the 1st point of contact with our customers. The dispatcher ensures that everything runs smoothly by coordinating scheduled times for our customers and our technicians.

**Core Competencies**:

- Communication
- Team work
- Time management and ability to multi-task
- Attention to detail
- Ability to manage pressure and conflicting demands and prioritize tasks and workload
- Organization
- Decision making
- Development and continual learning

**Required Knowledge skills, abilities**
- Skills in observing situation analytically and objectively and relaying details accurately
- Skills in operating a multi-line telephone systems and cellphones
- Geographic knowledge of Ontario with skills in reading and interpreting maps (beneficial)
- Must possess good verbal and written communication skills to interact with customers
- Ability to follow oral and written instructions
- Ability to balance multiple tasks simultaneously

**Experience**:

- Dispatching: 1 year (preferred)
- Customer Service (preferred)

**Job Type**: Part-time

Pay: $18.00-$24.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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