Driver Coordinator

2 weeks ago

Cambridge, Canada Challenger Motor Freight Inc. Full time

**Envision**:
Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

**We offer the following in our search for engaged employees looking to become part of a successful team**:

- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Team atmosphere
- Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
- Support of professional memberships and certifications
- Standard office hours; **Monday to Friday from approximately 8:00am to 5:00pm**

**The Opportunity**:
The Driver Coordinator / Dispatcher (Flatbed) is responsible for communicating dispatch information with our Flatbed drivers, monitoring and responding to driver satellite messages and providing coaching opportunities to our fleet of drivers.

**Key Accountabilities**:

- Participating in and supporting driver retention initiatives
- Maintaining fair and equitable distribution of work
- Communicating dispatch information as required
- Monitoring driver performance/miles and requirements
- Monitoring and responding to driver satellite messages
- Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
- Update Transport Management Software (AOS) regarding ETA, PTA, route lines and service incidents
- Assisting with solutions regarding any driver concerns
- Assisting with driver inquiries - payroll, miles etc.
- Updating customer websites relative to the position/shift
- Communicating and problem solving with customers as required
- Track loads to verify truck is on time for scheduled delivery
- Set up FAST approved shipments for clearance through online software
- Review drivers’ productivity and coach drivers on how to maximize their earning potential and incentive bonus by working with TPI
- Contingency Planner as required
- Performs other duties as required

**What You Need to Be Successful in This Role**:

- Minimum of 2-3 years’ experience in a related role in transportation (e.g. dispatch)
- Post-secondary degree or diploma
- Flatbed knowledge and rating preferred
- Knowledge of truckload dispatch an asset
- ACE and Customs/border crossing experience an asset
- TMW experience an asset
- Familiarity with Loadlink and MS Excel
- Possess a good working knowledge of North American geography
- Exceptional interpersonal skills
- Strong attention to detail
- Good communications skills (written and verbal)
- Strong self-discipline and initiative
- Self-starter with strong analytical, organizational and problem-solving skills
- Creative and effective problem-solving ability
- Ability to work with mínimal supervision
- Well-organized, enthusiastic, professional and a positive team member

**How to Apply**:
If you are looking to join a premier transportation company and become an integral part of results-oriented team who constantly challenge themselves to Go the Distance for our customers and for each other, the role of Driver Coordinator / Dispatcher (Flatbed) may be right for you.

OxAsIWYPAW

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