Housekeeping Manager
4 months ago
**The Heritage Inn Hotel & Convention Centre is hiring**
This position will include:
Implement and provide ongoing evaluation of the hotel standards and work performance procedures for the housekeeping and laundry departments.
Thoroughly inspect rooms cleaned each day.
Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met.
Hire, train, and supervise all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process.
Ensure work areas, equipment and laundry facilities are kept functional and orderly at all times.
Conduct performance evaluations of department staff and department staff meetings.
Respond to guest concerns and complaints quickly and efficiently.
Coordinate daily activities and schedules of all department staff.
Keep work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department.
**Who we are looking for**:
Shift and weekend work is required
Must be able to stand for long periods of time
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Ability to work cooperatively with others and to demonstrate leadership qualities
**Skill Requirements**:
Excellent organizational and supervisory skills
Must have the ability to handle and solve customer related concerns and complaints
**Knowledge and Training**:
Extensive knowledge of provincial labour standards regulations
Recruitment, Training, and Evaluation
Short and Long-Term Planning
Guest Relations
Team Development
Policy and Procedure Implementation
Delegation and Staff Coordination
Complete knowledge of WHMIS program
**Industry Experience**:
Previous experience as an assistant Housekeeping Manager is an asset
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
**Experience**:
- Housekeeping: 1 year (preferred)
Work Location: In person
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