Bilingual Dealer Care Specialist

**Job Description**: Dealer Care Specialists will use telephony systems to identify their activities throughout to day and will utilize Salesforce Service Cloud to manage cases, documents conversations and outcomes for future analysis if needed. Agents are expected to meet daily KPI which will help the overall department reach dealer service level...

Job Description: **JOB DESCRIPTION**: Dealer Care Specialists will use telephony systems to identify their activities throughout day and will utilize Salesforce Service Cloud to manage cases, document conversations and outcomes for future analysis if needed. Agents are expected to meet daily KPIs which will help the overall department reach dealer service...

WHO WE ARE We are future-focused and never stop thinking about building what’s next. At our core we are visionary, dynamic, and entrepreneurial. Never common or expected. Our optimism is inspiring, and we’re always bold, confident, and relentless in everything we do. WHO ARE WE LOOKING FOR Are you bright and innovative? A team player with a can-do...

**Job Description**: ***Please note this is a 12-Month Contract** The Bilingual Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada’s...

**RESPONSIBILITIES** - Provide technical related phone support to North American based automotive dealerships - Diagnose end-user problems using a systematic listening and probing approach - Troubleshoot and respond to customer requests, from problem identification through to resolution - Respond to leasing requests for automotive dealers - Grow our...

MOBIS Parts Canada **Location**: Markham **Position**: Customer Experience Specialist-Bilingual (French) **Number of positions**: 1 **Hybrid**: Yes **INTERNATIONAL REQUIREMENT: MUST HAVE THE ABILITY TO READ, WRITE & SPEAK FRENCH** **About MOBIS Parts Canada (MPCA)**: MOBIS Parts Canada ("MPCA") is a **technological leader** in the **automotive industry**,...

**Job Description**: The Bilingual Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada’s position to complaints. Associates are also...

Overview: **_ Who We Are:_** Since 2007, Dealer-FX has been transforming how automotive retailers manage their service operations and how they interact with consumers. Through advanced data integrations and mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency, and...

DSMA is the world's leading Automotive dealership acquisitions firm. Our purpose is to advise clients throughout the United States and Canada on the purchase or sale of a dealership. DSMA started in Canada in 2012 and later opened an office in the U.S. in 2017. Since then, DSMA’s business has grown exponentially, year over year, due to the results we bring...

We are looking for a Dealer Support Representative (DSR) to join our fast-growing team in the automotive leasing business. Core functions consist of relationship support, resolving credit and funding issues, delivering training in a virtual environment, troubleshooting technical and functional issues, and providing support and assistance to our dealers as...

Transforming Automotive Retail with Cutting-Edge Technology">">About Dealer-FXDealer-FX has revolutionized the automotive retail industry since 2007 by integrating advanced data analytics and mobile technology. Our platform streamlines service operations, communication, and consumer interaction for automotive retailers. As a wholly owned subsidiary of...

Job description Recovery Specialist is responsible for notifying customers of their defaulted accounts primarily through telephone in order to resolve their financial obligation utilizing various collection methods. **Responsibilities**: - Responsible for collecting on bad debt accounts - Achieve monthly goals - Make outbound calls and handle inbound...

Job Description">Technical Writer - Documentation Specialist">At Dealer-FX, we're looking for a skilled Technical Writer to join our team and take charge of creating, organizing, and maintaining our Help Center. This is a fantastic opportunity to showcase your expertise in technical writing and make a real impact on our customers' experience.">About the...

**A LITTLE ABOUT US** We build the Springfree Trampoline because we believe backyards should be a place for safe play. Springfree’s innovative design is the world’s safest, highest quality and longest lasting trampoline supported by a full 10 -year warranty. Springfree is part of Goba Sports Group, committed to encouraging people to Go Outside and Be...

ComputerTalk Technology Inc. is seeking a highly skilled Bilingual Technical Support Analyst to join our team. As a support specialist, you will be responsible for providing exceptional user support and customer service on company-supported computer applications and platforms.About the Position:User support and customer service on company-supported computer...

**Job Description**: The role of the Bilingual Tech Line Analyst - Motorcycle, Power Equipment & Marine is to assist Honda/Acura dealer technical staff with the troubleshooting of complex mechanical and electrical contentions and report any recurring quality or technical problems internally. The role will support, coach and mentor dealer fixed operations...

About the Role Under the supervision of the Associate Program Manager, the Bilingual Reimbursement/Client Care Specialist (CCS) will play an essential role in supporting patients living with a respiratory disease to improve both their health outcomes and quality of life. CCS will provide drug coverage support to physicians and patients, follow up on...

**Bilingual Business Development Specialist** **Responsibilities**: You are responsible for - research and connect with new/potential customers and prospects to develop sales opportunities with current and potential QNAP customers - Promote QNAP to potential clients as a key strategic partner and solutions provider that can solve their key business...

Join our Lease Maturity team at SCI Lease Corp; currently engaged in the leasing of Alfa Romeo, Chrysler, Dodge, Jeep, RAM, FIAT and Maserati vehicles. Have the opportunity to jump into a fast paced and dynamic environment by becoming and critical team member in building and executing a strategy designed to support our lessee and dealer experience while...

**Job Description**: ***Please note this is a remote, bilingual 12 month position** The incumbent will work within Honda Canada’s Account Services department and will report to the Supervisor, Account Services. The Collector acts in the capacity of trusted advisor to Customers by providing payment solutions and options to resolve past due accounts and...