Transitional Housing Concurrent Disorders Counsellor

3 weeks ago

Toronto, Canada The Salvation Army:Toronto Harbour Light Ministries Full time

**Position Purpose summary**:
The Transitional Housing Concurrent Disorder & Counsellor is responsible for providing confidential support, counselling, and referrals as well as life skills programming for people who are residing in the Transitional Housing Program. The Counsellor will be based out of Harbour Light, providing in person and telephone/virtual to support them to reach their goals and maintain positive outcomes. The Counsellor will be an integral part of the Transitional Housing team.

**Accountabilities**:
**1.** **Clinical Counselling & Case Management**
- Maintain a caseload of up to 12 clients, who are high acuity living in the program
- Provide Assessment and referral services
- Develop case plans based on client-centred goals
- Assist clients to build coping skills & resilience
- Find creative ways to engage with current Transitional Housing residents and alumni to ensure they are connected to healthy communities
- Provide Crisis/Conflict Intervention

**2.** **Documentation**
- Clearly document the content of meetings with clients and their community supports
- Maintain client records/files according to agency standards
- Assist with minute taking in clinical team meetings, accurately recording what was discussed, and expected outcomes
- Document client progress, strengths, and needs for the purposes of case presentation and supervision.

**3.** **Group Facilitation**
- Plan and Facilitate life skills groups to meet the needs of existing clients
- Run weekly SMART Recovery meetings
- Other groups as needed based on the population

**4.** **Evaluation**
- Maintain records of services provided/referrals, and submit required statistical information each month (SAMIS)
- Collect client feedback regarding groups offered and services rendered

**5.** **Community Engagement**
- Network with community agencies to identify & support client needs

**6.** **Team Work**
- Work well individually and as part of a team
- Provide peer supervision through participation in Case Conferences
- Report regularly to a supervisor for clinical supervision and problem solving
- Contribute meaningfully to program planning and development through meetings & providing feedback

**7.** **Other**
- This position requires some light administrative and housekeeping responsibilities, such as lifting and packing resident belongings in the event of unplanned discharge, and handling/sorting mail.
- The incumbent will regularly test urine samples for residents with identified substance use disorders.
- This role requires flexibility to assist with coverage and perform other duties as required.

**CRITICAL RELATIONSHIP MANAGEMENT**
- Works in conjunction with internal and external stakeholders to support residents’ including maintaining permanent housing, recovery from addiction and mental health, employment/education, etc.) This can include:

- Residents and alumni of the transitional housing program
- Other staff at Toronto Harbour Light Ministries
- Participate in case conferences with Community supports/agencies for residents
- Community agencies who offer services that may be of interest to current residents

**MANAGERIAL/Technical Leadership RESPONSIBILITY**:

- Reports directly to: Program Coordinator, Harbour Light Transitional Housing Program.
- Direct reports for this position: No direct reports, but there will be opportunities to supervise MSW students.

**FINANCIAL AND MATERIALS MANAGEMENT**:

- Assist in contacting clients to pick up refund cheques, in the event that they cannot provide a forwarding address or direct deposit information.
- Assist in clearing client units when personal belongings are left behind
- Maintain records of client belongings that are held in storage, and arrange for former residents to pick up their belongings within the 30 day window that we can hold items in storage.

**WORKING CONDITIONS**:

- This position requires working out of an office at 160 Jarvis St., with duties in various areas around the building, including inside resident units, and classrooms
- Must be able to perform some light lifting, and cleaning, as when clearing a resident’s unit
- Requires participation in meetings, frequent sitting, frequent standing, and working at a computer.

**The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.**

**Education and Experience Qualifications**:

- Minimum undergraduate degree from a recognized institution (in one of the human services professions), including qualification to enter a Provincially Regulated College
- Masters or Graduate training preferred
- Alternative combinations of education and experience may be considered.

**Experience and Skilled Knowledge Requirements**
- Minimum of 1-3 years of prior related experience in counselling/case management, especially with people experiencing homelessness, those with substance abuse disorders, refugee claimants,

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