Transitional & Housing Support Program Counsellor

3 months ago


Toronto, Canada Barbra Schlifer Commemorative Clinic Full time

Job description

**Transitional & Housing Support Program Counsellor**

**12-month contract**

Barbra Schlifer Commemorative Clinic offers trauma-informed legal services and representation, counselling and multilingual interpretation, and drives system transformation to support women and gender-diverse people who have experienced violence. Rooted in the foundations of intersectionality, innovation, and a client-centered approach, we foster the skills and resilience of the people we serve and amplify their voices to create individual and collective change.

The Clinic’s Counselling Department is seeking a full-time Transitional and Housing Support Program Counsellor for a 12-month contract.

**DUTIES AND RESPONSIBILITIES**:
**1. COUNSELLING**:

- Assess client needs and complete safety assessments and planning with clients
- Provides crisis counselling, de-escalation counselling and grounding interventions
- Offer trauma-informed support
- Develop plans and sets goals with clients
- Facilitate/co-facilitate groups and Housing Information sessions

**2. CLIENT SUPPORT**
- Facilitate support assistance with agencies such as Legal Aid, Access to Housing, Ontario Works and Ontario Disability Support Program
- Provide practical and emotional support and accompany women to court, other community agencies or to assess housing options
- Match clients with desired locations, connect them with resources in the area and ensure safety and adjustment in the new community
- Provide information and support to clients as they navigate through social services and justice systems
- Work in partnership with landlords from the public and private sector to ensure clients maintain their residence
- Conduct case conferences with clients and involved agencies to support client needs
- Advocate on behalf of clients with lawyers during the court process

**3. AGENCY AND TEAM SUPPORT**
- Participate on agency committees and contribute to events which include participating in clinical meetings and staff meetings
- Communicate with team members to share critical information, provide debriefing opportunities and resolve problems
- Represent the Clinic and volunteers on a variety of committees or at events to promote the Clinic, share information and resolve problems
- Utilize an anti-oppressive approach with clients and colleagues

**4. ASSESSMENT AND REFERRAL**
- Advocate on behalf of clients to provide support and warm referrals
- Assess client needs and provide information and referrals
- Conduct research to identify services for referral and makes referrals
- Conduct telephone intake, which includes assessing client needs and safety
- Consult with Counsellors and Legal Department regarding available services and client needs
- Follow up with clients to see how they are and receives feedback related to referrals
- Prioritize calls based on safety, date received and crisis situations

**5. ADMINISTRATION & OTHER**
- Enter information into system to document calls in the agency database
- Take intake notes, and enter requests and referrals into client management system EMHware
- Compose support letters for clients
- Comply with Clinic and funder policies and procedures
- Perform other tasks as assigned by management

**MINIMUM QUALIFICATIONS**:

- Graduate or post-graduate in relevant field with a minimum of two years’ experience delivering transitional and housing support from a trauma-informed approach to survivors of gender-based violence
- Experience with intake, risk assessment and safety planning; thorough knowledge of social service and social welfare systems
- Experience providing information and referrals specific to the needs of women fleeing violence
- An understanding of the issues and dynamics related to the provision of transitional and housing support services to women who have experienced interpersonal violence consistent with a trauma[1]informed feminist, anti-racist, anti-oppression analysis
- Experience working with human trafficking survivors
- Strong advocacy skills are a must-have for this position
- Experience working in a diverse work setting and with a diverse client population
- Intermediate computer skills
- Excellent administrative and letter writing skills
- Be a self-starter and highly motivated
- Excellent communication and conflict management skills
- Fluency in a second language would be considered a tremendous asset

**CORE COMPETENCIES**
- Commitment to working collaboratively with and supporting women of diversity within the context of a diverse agency
- Engagement in a self-reflective, ethical, and collaborative practice that is non-judgmental and empathic and reflects the vision and mission statements of the Clinic
- Incorporation of principles of diversity and equity in responding to the service needs of women
- Commitment to working toward removing systemic barriers to women’s independence and wellbeing
- Excellent interpersonal, organizational, time-management and problem-solving skills; wr



  • Toronto, Canada Barbra Schlifer Commemorative Clinic Full time

    **Transitional & Housing Support Program Counsellor** **12-month contract** Barbra Schlifer Commemorative Clinic offers trauma-informed legal services and representation, counselling and multilingual interpretation, and drives system transformation to support women and gender-diverse people who have experienced violence. Rooted in the foundations of...


  • Toronto, Canada Sojourn House Full time

    **About Sojourn House** Since 1989 Sojourn House has partnered with the City of Toronto providing emergency shelter and transitional supportive housing for refugee claimants, building the first integrated model of refugee specific emergency shelter and supportive housing in Canada. In 2012 Sojourn House was awarded the Newcomer Championship award by the...


  • Toronto, Canada Nellies Full time

    For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family...


  • Toronto, Canada Nellies Full time

    For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family...


  • Toronto, Canada Street Haven at the Crossroads Full time

    **Housing Support Worker-**Full Time**_**:_ **Temporary Contract (**_**until March 31st 2025**_**)** **Company Overview** **Position Overview** Reporting to the Program Director, Shelter and Supportive Housing, The Housing Support Worker provides individualized support to clients, assisting them in achieving their housing-related goals through...


  • Toronto, Canada Canadian Mental Health Association Toronto Branch Full time

    **Transitional Support Worker (THW) - **Transitional Rehabilitation Housing Program 2 (TRHP 2), Full Time Contract (4 months)** **The Role and Opportunity**: The Canadian Mental Health Association is looking for a Transitional Support Worker for our Transitional Rehabilitation Housing Program 2 (TRHP 2). TRHP 2 is partnered with CAMH’s Complex Care and...


  • Toronto, Canada Native Canadian Centre of Toronto Full time

    **Job Title**: Transitional Housing Support Relief Worker **Reports to**: Transitional Housing Team Leader **Employment Term: Part Time On-Call Relief as needed** **Work Hours**: Shift Work (day, afternoon, and overnight shifts as required) **Work Location: 16 Spadina Road, Toronto **Native Canadian Centre of Toronto**: The Native Canadian Centre of...

  • Clinical Counsellor

    6 months ago


    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Clinical Counsellor

    7 months ago


    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Housing Support Worker

    7 months ago


    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...

  • Transition House

    7 months ago


    Toronto, Canada Pesce & Associates Full time

    **Job Title**:Transitional Housing Support Relief Worker **Reports to**:Transitional Housing Team Leader **Employment Term**:On-Call Relief as needed*** **Work Hours**:Shift Work (day, afternoon, and overnight shifts as required) **Work Location**:16 Spadina Road, Toronto*** **Native Canadian Centre of Toronto** The Native Canadian Centre of Toronto (NCCT)...

  • Transition House

    6 months ago


    Toronto, Canada Pesce & Associates Full time

    **Job Title**:Transitional Housing Support Relief Worker **Reports to**:Transitional Housing Team Leader **Employment Term**:On-Call Relief as needed*** **Work Hours**:Shift Work (day, afternoon, and overnight shifts as required) **Work Location**:16 Spadina Road, Toronto *** **Native Canadian Centre of Toronto** The Native Canadian Centre of Toronto...

  • Transition House

    6 months ago


    Toronto, Canada Pesce & Associates Full time

    **Job Title**:Transitional Housing Support Relief Worker **Reports to**:Transitional Housing Team Leader **Employment Term**:On-Call Relief as needed*** **Work Hours**:Shift Work (day, afternoon, and overnight shifts as required) **Work Location**:16 Spadina Road, Toronto*** **Native Canadian Centre of Toronto** The Native Canadian Centre of Toronto (NCCT)...


  • Toronto, Canada Jean Tweed Treatment Centre Full time

    **Residential Counsellor** - **Classification: Residential Counsellor**_ - **Job Title: Casual Residential Counsellor**_ - **Location**:_ _**Toronto, Ontario**_ - **Hours of Work: varies based on business needs**_ - **Rate of Pay: $17.78 - $20.80**_ - **Preferred Start Date: ASAP**_ - **Closing Date: Until Filled**_ Jean Tweed is a leading, community-based...

  • Settlement Counsellor

    4 weeks ago


    Toronto, Canada Sojourn House Full time

    **About Sojourn House** Sojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world. We provide a safe place and an inclusive environment to people who have had the refugee experience. We are dedicated to providing the best possible settlement services and programs that help...

  • Clinical Counsellor

    4 months ago


    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...


  • Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...


  • Toronto, Canada Native Canadian Centre of Toronto Full time

    Job Title:             Transitional Housing Support Relief WorkerReports to:          Transitional Housing Team LeaderEmployment Term: Part Time On-Call Relief as needed  Work Hours:       Shift Work (day, afternoon, and overnight shifts as required)Work Location:  16 Spadina Road, Toronto               Native Canadian...


  • Toronto, Canada Transition House Full time

    Transition House is a short-term, supportive residence for men recovering from substance use and problem gambling. We are currently looking for a skilled, flexible and enthusiastic person to join our team. The Relief Residential Counsellor will cover shifts on short notice in the event of staff illness, as well as provide vacation coverage. Shifts are...


  • Toronto, Canada The Salvation Army:Toronto Harbour Light Ministries Full time

    **PURPOSE** The Transitional Housing Program Case Worker provides a safe and secure environment for residents. Provides compassion, encouragement, life skills coaching, and practical support and conducts programs that will assist residents to successfully re-integrate into the community. **WORKING RELATIONSHIP(S)** Reports to the Transitional Housing...