Ams Systems Support Analyst

2 months ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 52705
Ministry: Advanced Education
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent

Scope:Open Competition

Closing Date: January 31, 2024
Classification: Program Services 4 Market Adjustment

**Salary**: $2,757.39 to $3,604.17 bi-weekly ($71,967 - $94,068/year)

Advanced Education supports Albertans by providing the education and training opportunities they need to prepare for the workforce. This is accomplished by approving programs of study; funding public post-secondary institutions and other adult learning providers; providing financial aid for learners; registering and certifying apprentices; and, supporting academic research and innovation.

Programs and services are driven by 3 outcomes: (1) Adult learning opportunities are accessible and affordable for all Albertans; (2) High-quality education, skills development and research make a positive contribution to Alberta’s economy, society, culture and environment; and, (3) The adult learning system is accountable and coordinated.

**Role Responsibilities**:
The Ministry of Advanced Education has an exciting opportunity for you to join our team as an AMS Systems Support Analyst

Reporting to the Senior Manager, the Application Maintenance and Support (AMS Systems Support Analyst) will support the department by maintaining content areas unique to the division's business. The position works closely with the different business area users to identify division access needs, determining appropriate services, content areas, alternatives to meet these identified needs, and coordinates the implementation of services to meet these needs. Based on the analysis of each business area's needs, this position, creates, maintains, and updates the various different content areas. This position also supports division users and stakeholders on content management, service issues, and project work as needed.

**In your role as the AMS Systems Support Analyst, you will**:

- Provide support to the division’s Electronic Information Systems.
- Create, maintain, and administer content in the division’s Electronic Information Systems such as SharePoint.
- Analyses the division’s content needs and determine the best implementation in the system.
- Support and maintain the Apprenticeship, Trade and Occupation Management System (ATOMS).
- Assist in the provision of information from ATOMS by generating and providing reports to internal/external stakeholders and internal GoA business areas.
- Gather operational requirements for division employees and arrange for the appropriate access through government systems.
- Consult with other areas of the department to ensure opportunities for using technology to maximize division effectiveness for identification and implementation.
- Consult with external contractors to resolve technical and system problems.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
In this role, you will contribute to our team by demonstrating the following behavioral competencies:

- **Agility** - Sees the need and readily steps in to help others on the team; anticipates change and adapts behavior accordingly; is nimble and open to changes; takes advantage of opportunities to improve program development and implementation processes.
- **Build Collaborative Environments**:

- Creates opportunities for project teams and stakeholder to share information; respects others' point-of-view; encourages or facilitates conflict resolution; recognizes performance of all groups involved.
- **Drive for Results** - Sets and accomplishes goals and priorities; factors in complexity of issues and aligns plans based on government direction; removes barriers to collaboration; provides informed advice.
- **Develop Networks** - Builds relationships by following through on commitments, demonstrating integrity and respect for others; informs key stakeholders of relevant information in a timely manner; seeks and applies the perspectives and needs of colleagues and stakeholders.
- **Systems Thinking** - Considers inter-relationships among initiatives and relations to department priority and expected project outcomes; integrates emerging trends; considers implications of different options when making decisions; thinks broadly about programs to consider how changes will be integrated and transitioned into existing operations.

**Qualifications**:
**Requirements**:
**Equivalency**:
Directly related education or experience considered on the basis of:

- 1 year of education for 1 year of experience; or
- 1 year of experience for 1 year of education.

**The following knowledge or experienc

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