technical support analyst

3 weeks ago


Edmonton, Canada Binary Consulting Inc. Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 yearsTasks
  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer servicePersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Ability to multitask
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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