technical support analyst
2 weeks ago
- Education:
- Expérience: Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer servicePersonal suitability
- Client focus
- Efficient interpersonal skills
- Initiative
- Ability to multitaskExperience
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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Systems Technical Support Analyst
4 days ago
Edmonton, Canada AIS WEB TECHNOLOGIES Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
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IT Technical Support Analyst
4 weeks ago
Edmonton, Canada Accurate Network Services Inc. Full time**Accurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team.** The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible customer experience by...
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IT Technical Support Analyst
3 days ago
Edmonton, Canada Accurate Network Services Inc. Full time**Accurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team.** The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible customer experience by...
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software technical support analyst
3 weeks ago
Edmonton, Canada Cloud hut Technologies Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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software technical support analyst
3 weeks ago
Edmonton, Canada Cloud hut Technologies Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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systems technical support analyst
3 days ago
Edmonton, Canada AIS WEB TECHNOLOGIES Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
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IT Technical Business Analyst
9 hours ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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IT Technical Business Analyst
2 days ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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IT Technical Business Analyst
2 days ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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IT Technical Business Analyst
23 hours ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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systems technical support analyst
3 weeks ago
Edmonton, Canada EliteGlobal Group Ltd Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this...
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IT Technical Support Analyst
4 weeks ago
Edmonton, Canada Accurate Network Services Inc. Full timeAccurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team of lovable computer nerds. The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible...
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systems technical support analyst
4 weeks ago
Edmonton, Canada Deva Applications Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
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systems technical support analyst
2 weeks ago
Edmonton, Canada EliteGlobal Group Ltd Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupSet up equipment for...
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Technical Analyst
4 weeks ago
Edmonton, Canada Vtech Solution Inc Full time**Job Title: Technical Analyst (Remote)** **Duration: 9+ months (with possible extension)** **Location: Remote** **Description of Services** Responsible for taking business requirements and translating them into technical requirements and solutions. - Create project documents and associated planning documents. - Create stakeholder analyses. - Lead...
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technical support analyst
3 weeks ago
Edmonton, Canada 5centsCDN Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
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systems technical support analyst
3 weeks ago
Edmonton, Canada Deva Applications Ltd. Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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technical support analyst
3 weeks ago
Edmonton, Canada 5centsCDN Inc. Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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IT Technical Support Analyst
4 days ago
Edmonton, Canada Accurate Network Services Inc. Full timeAccurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team of lovable computer nerds. The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible...
-
IT Technical Support Analyst
4 weeks ago
Edmonton, Canada Accurate Network Services Inc. Full timeAccurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team of lovable computer nerds. The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible...