Systems Technical Support Analyst

2 months ago


Edmonton, Canada EliteGlobal Group Ltd Full time

Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Tasks**:

- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Work conditions and physical capabilities**:

- Work under pressure
- Tight deadlines
**Personal suitability**:

- Client focus
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week


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