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Technical Support Analyst
2 months ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:
- 3-4 people
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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Systems technical support analyst
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Edmonton, Canada EliteGlobal Group Ltd OA Elite Global Group Full timeTitle:Systems technical support analystJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$28.85 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:b St SW Suite 201Edmonton, ABT6X 1V8(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3...
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Systems technical support analyst
2 weeks ago
Edmonton, Canada EliteGlobal Group Ltd OA Elite Global Group Full timeTitle:Systems technical support analystJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$28.85 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:b St SW Suite 201Edmonton, ABT6X 1V8(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3...
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Systems technical support analyst
2 weeks ago
Edmonton, Canada EliteGlobal Group Ltd OA Elite Global Group Full timeTitle:Systems technical support analystJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$28.85 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:b St SW Suite 201Edmonton, ABT6X 1V8(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3...
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Systems technical support analyst
2 weeks ago
Edmonton, Canada EliteGlobal Group Ltd OA Elite Global Group Full timeTitle:Systems technical support analystJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$28.85 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:b St SW Suite 201Edmonton, ABT6X 1V8(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3...
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Systems Technical Support Analyst
5 days ago
Edmonton, Canada AIS WEB TECHNOLOGIES Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
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IT Technical Business Analyst
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Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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IT Technical Business Analyst
4 weeks ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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IT Technical Business Analyst
4 weeks ago
Edmonton, Canada Tundra Technical Solutions Inc. Full timeProject NameMAESTROScopeTwo Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with an existing team of internal and external resources to support documentation of current state,...
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Systems Technical Support Analyst
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Edmonton, Canada EliteGlobal Group Ltd Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...
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software technical support analyst
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Edmonton, Canada Dynamic Manufacturing Solutions Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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IT Technical Support Analyst
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IT Technical Support Analyst
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systems technical support analyst
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Edmonton, Canada Durabuilt Windows & Doors Inc. Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsComputer scienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
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Technical Support Analyst
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Edmonton, Canada Binary Consulting Inc. Full timeEducation: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for...
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software technical support analyst
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Edmonton, Canada Dynamic Manufacturing Solutions Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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Systems Technical Support Analyst
1 week ago
Edmonton, Canada Deva Applications Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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systems technical support analyst
1 week ago
Edmonton, Canada AIS WEB TECHNOLOGIES Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...