Training Specialist
3 weeks ago
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Administration, Level B
Job Title
Training Specialist
Department
Training | TCM | TCM Management | Leadership | Integrated Renewal Program Student
Compensation Range
$5,906.25 - $8,508.42 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
July 25, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Aug 6, 2024
Job Summary
UBC has embarked on a multi-year journey to transform its academic and administrative support processes and system environments for the entire UBC community. In November 2020, UBC successfully went live with its new HR and Finance implementation of Workday. The Integrated Renewal Program (IRP) is now focused on the journey to renew the Student information ecosystem, anchored by the implementation of Workday Student.
The Training Specialist position will report to the Training Lead, Transformation and Change (TCM) The Training Specialist will develop and manage delivery of user training that supports the business transformation with learning tactics to drive faster adoption, greater utilization and higher proficiency of new systems and processes. This will include: designing, developing and implementing high-quality learning materials and courses (blended learning incorporating digital, self-directed, and face-to-face); working with teams of business and technical experts to support development of learning objectives and information technology/systems; capturing key learning outcomes and lessons learned, and reporting on results.
Organizational Status
The Training Specialist reports to the Training Lead, Transformation and Change. Overall strategic direction is provided by the Associate Director, Transformation and Change.
Manages and provides functional guidance to contractors/vendors as required. Works routinely with resources in the Transformation and Change (TCM) team and the IRP Student Solution, Ecosystem, Security and Testing Delivery project teams including project managers, team leads, business analysts, functional experts and others. Works closely with a broad range of stakeholders, including management and staff of Enrolment Services and UBC IT, academic and administrative partners from academic units, and external entities including vendors, regulatory agencies and partner institutions.
Work Performed
- Works with IRP Student and TCM program teams, vendors, and the broader learning community to plan, develop and deliver end user training programs
- Responsible for the planning, development and implementation of IRP Student end user training courses for multiple streams of the IRP Student Solution.
- Manages the development of the Workday end user training tenant (system) including planning and managing information technology resources to support data set up and maintenance, developing processes for use and maintenance of training tenant and managing TCM human and technology resources as required to support training tenant use and updates
- Manages the development of training assets such as learner curriculum, online and digital learning modules, and performance management resource material including development of administrative policies and procedures for asset use and maintenance by the TCM training and other related IRP Student teams.
- Provides program management support to ensure the effective and efficient delivery of a portfolio of IRP Student end user training, within budget and according to established IRP policies and procedures.
- Directs, supervises and evaluates work of Co-Op/Student resources and assigns work as required to complete deliverables
- Curates and/or modifies existing content and various source materials for different learning styles.
Captures and reports on key learning outcomes and lessons learned.
- Initiates innovative and creative solutions to meet the learning and program delivery goals and objectives of IRP Student.
- Other related duties may be required.
Consequence of Error/Judgement
The Integrated Renewal Program Student is intended to transform and improve the ways students, staff and faculty interact and work, modernize our student system ecosystem, and enable the university to achieve its goal of becoming one the world's leading universities.
Decisions and actions taken by the Training Specialist will have a direct impact on how efficiently and effectively new business processes and systems are adopted by the user community. Errors in judgment, poor analysis, or failure to act decisiv
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