Program Assistant
4 weeks ago
**JOB POST**
**Position Title**:Program Assistant (Cantonese-Speaking), Yet Keen Seniors’ Day Centre 日健高齡康樂中心
**Job Type**:Part-time (28 hours/week), Term Contract
**Pay Band**: Support Worker, $21.30-$25.64/hour
**Benefits**:4% in lieu of vacation
**Department**:Family, Community Health and Harm Reduction
**Reports to**:Program Coordinator, Yet Keen Seniors’ Day Centre
**Position start date**:April 1st, 2023 or as soon as the position is filled
**Position end date**:March 30th, 2024, with possibility of extension based on funding availability
**Application Deadline**:March 3rd, 2023 Friday 12:00 NOON EST
- __________________________________
**About SWCHC**
Somerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization that serves over 16 thousand clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve.
We make our work meaningful for our community by striving to ensure that our team reflect the community we serve.
We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.
As a program of SWCHC, **Yet Keen Seniors’ Day Centre **is a day program that operates 4 days a week, offering language specific and culturally sensitive programming and services to Chinese-speaking seniors aged 60 or above.
**Job Summary**
Reporting to the Program Coordinator of Yet Keen Seniors’ Day Centre, the Program Assistant (Cantonese-Speaking) will be responsible for the coordination and delivery of program (40%), outreach services (30%) and office administration (30%). Yet Keen is currently offering programs and services in-person, online and on phone platforms to seniors.
**Job Specific Responsibilities**
- Plan, Coordinate and facilitate culturally and age appropriate in-person, online and phone programs to Chinese-speaking seniors, including hosting events
- Provide office and program administration support (Answering phone calls, event registration, ordering office supplies etc.)
- Coordinate existing volunteers to run peer services and programs
- Provide outreach services and client support for seniors, such as phone outreach, translation, and refer clients to other language appropriate community services
- Participate in regular team meetings
- Track and maintain consistent record of attendance and encounters with clients
- Liaise with SWCHC staff and other partners as needed
- Ensure the safety and confidentiality of both virtual and in-person programming and services
**Qualifications**
- University degree from a recognized university in a relevant discipline or equivalent combination of some post-secondary education
- Minimum 1 year experience in working with seniors, immigrants or other marginalized population facing multiple barriers in a community setting
- Warm and personable, with strong facilitation skills
- Advanced computer and internet skills; Ability to troubleshoot independently
- Access to a vehicle and ability to drive to carry out outreach tasks is a strong advantage
- Effective and compassionate communication skills
- Self-motivated, reliable, punctual, detail-oriented
- Strong interpersonal and relationship building skills
- Strong ability to work independently and as part of a team
- Understanding of seniors services from an equity and anti-oppression lens
- Successful criminal reference check, vulnerable sector
**Language Capability**
- Spoken English and Cantonese required
- Fluent writing in both English and Chinese required
- Knowledge in Mandarin would be a strong advantage
**This is an in-person position located at the Yet Keen office in Chinatown, Ottawa.
***_It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, students, and contractors, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against_**
**_ COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination. **_**
- Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services._
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