Program Coordinator

1 month ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**: Program Coordinator

**Status**: Temporary Part Time (approx. 6 months)

**Posting ID**: 2023-35276

**Dept.**: Insight Health Solutions

**Role Level**: Professional Group PG 09 $38.24 - $47.85

**Hours of work**: Weekdays, 7.5 hours between 8 am and 5 pm

**Location**: Queensway Health Centre

**Posted**: November 02, 2023

**Internal Deadline**: November 09, 2023

Trillium Health Partners is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
- We will focus on three key priorities:
Highest quality care, exceptional experiences
- Partner for better health outcomes
- Shape a healthier tomorrow

As partners in creating a new kind of health care, we are Better Together. Transforming healthcare through innovation, insight health solutions, fully part of THP, is a provider of third party assessment, rehabilitation and disability management services e.g., WSIB, insurer, employer. We have grown over 25 years to be a leading provider of hospital-based third party clinical services in southern and central Ontario to a broad spectrum of customers and clients. Structurally sitting under THP Solutions, insight health solutions works closely with other innovative, entrepreneurial and evidence-informed groups and programs to exceed our customer and client needs.

Overview of the opportunity:
Reporting to the Manager, Insight Health Solutions, the Program Coordinator will work alongside the leadership team to manage and coordinate administrative functions, including:

- Managing Information Flow
- Liaising with insight health solutions leadership to coordinate and support strategic initiatives and keep all on track
- Collaborating with partners and other providers to support performance and strategic decision-making. Escalating risks as appropriate
Managing Program Structures & Meetings
- Collaborating with insight health solutions leadership and partners to develop strategic agendas for meetings, manage key project tools and develop work plans to ensure effective decision making and agenda management.
- Liaising with Program Leaders to support accountability and meeting logistics.
Preparing Communications, Briefings, Presentations & Reports
- Ensure creation and delivery of monthly business scorecard, including preliminary analysis, leveraging business acumen and writing, to create reports, presentations and other documents for both internal and external use.
- Leading the development of regular reports on behalf of the program within THP Solutions and with our partner’s organizations including quarterly reports to ensure partners are informed.
- Lead the development and delivery of a monthly newsletter highlighting performance excellence and stories of success.
- Developing and managing communications by responding to requests, gathering additional information, triaging and referring to program leadership as appropriate to ensure requests are addressed in a strategic, timely and coordinated manner.
Supporting Effective Program Operations
- Participate in planning and implementation of key projects.
- Working with Leadership, Partners, and Program Administrative Assistants to complete ad-hoc duties and support day to day efficient functioning of the office, including management of priorities.
- Provide administrative support to Managing Director and program leaders.
- Liaise with finance and payroll departments for accurate record keeping purposes.

**Qualifications**:

- Undergraduate degree, ideally in business, life sciences, health informatics or related discipline required
- Minimum 3 years of healthcare work experience in an administrative capacity required, preferably in the private healthcare sector
- Excellent analytical, critical thinking and deductive reasoning skills to interpret information and identify areas that require further investigation
- Must be highly detail oriented
- Excellent communication and organizational skills, and a strong track record of working collaboratively with leaders and their support staff from within the organization and with external partners and customers
- Strong knowledge of calendar management and demonstrated experience supporting projects
- Demonstrates a high degr

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