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Account Coordinator
4 weeks ago
Chair-man Mills Corporation is a true leader in the event rental business and has earned this reputation through decades of being first-to-market with innovative designs and rental items and by maintaining a commitment to customer relationships that is second-to-none.
**Position Overview**
**Essential Job Functions**
**_ Client Support & Business Development_**
- Work under the guidance of the Director to support existing clients by preparing rental proposals, quotes, and contracts.
- Update and revise existing orders as needed, following up with clients at regular intervals to confirm and secure orders.
- Undertake proactive outreach to existing and potential partners to identify event rental needs and foster relationships to drive new sales.
- Collaborate with the Director to develop proposals and presentations to establish relationships with new partners.
- _**_Inbound Sales Management_**
**_Collaboration and Process Improvement_**
- Collaborate with peers across the sales and operations team to identify and implement continuous process improvement opportunities.
- Enhance organizational efficiency and effectiveness to strengthen service delivery to clients.
**_Administrative Responsibilities_**
- Create and maintain customer files, job files, and event packages.
- Manage clients with consistent change requests.
**Requirements**:
- Degree or Diploma from post-secondary institution with preference for graduates from creative arts and / or event planning programs; equivalent hospitality experience.
- Experience in sales, hospitality, events industry, or customer service industry an asset.
- Superior ability to develop meaningful and trusted relationships with partners (existing and prospective).
- A team player capable of driving individual results while supporting the overall success of the team.
- Proactive and results oriented mindset
- Ability to read and interpret floor plans.
- Ability to complete individual tasks in accordance with communicated deadlines.
- A resourceful problem solver.
- Willingness to work flexible hours, including days, afternoons, weekends, and off-site when necessary, to ensure smooth operations and meet business demands.
- Exceptional communication skills, both in listening and effectively conveying information to various stakeholders, ensuring clear and concise communication across all levels of the organization.
- Demonstrated familiarity and proficiency in using Microsoft Office suite of products.
- Demonstrated ability to build and lead cohesive teams, fostering a positive work environment that encourages collaboration, innovation, and mutual growth.
