Bookings Coordinator
5 months ago
**Booking Coordinator (BC)**
This position was created to fulfill the need to organize and produce the Events & Programs offered by Reptilia, such as Birthday Parties (on / off site), Educational Programs (60min lessons on / off site), Camp, Monthly Promotions and more.
**What is a day like as a Bookings Coordinator?**
(2) Arrange in the calendar a scheduling to delegate each event to an Educator,
(3) Contact Educator and Customer to confirm Booking (upon deposit recieval)
(4) Take payement & process transaction on POS (QuickBooks knowledge is an asset however, training will be provided on-site),
(5) Plan & Coordinate other/new events,
(6) Mantain inventory for Birthday Party & Camp supplies (inventory skills are an asset however, training will be provided on-site),
(7) Come up with solutions and new customers to increase sales (and comission).
**Ideal Experience**
- Has previous telephone sales or reception experience
- Has had a previous Role in which error free operation was critical.
- Has basic to intermediate Microsoft Office skills, most essentially Outlook, Word, and Excel
**Critical Competencies for Success**
- Can self-motivate, prioritize, goal set, and work alone or in a team.
- Can manage on-site and off-site bookings from start to finish, on time and with mínimal errors.
- Has excellent written and verbal communication skills.
- Energetic and cheerful when communicating with Guests.
- Well organized, understands and uses a time management and filing system.
- Has a passion for great Guest experiences.
- Comfortable working with booking quotas and is usually able to achieve or exceed them
**Non-Critical but Beneficial Competencies**
- Has a basic knowledge of reptiles
- Has had exposure to the public education curriculum
**Job Types**: Full-time, Permanent
Pay: From $17.00 per hour
Expected hours: 33 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Profit sharing
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
Ability to commute/relocate:
- London, ON N6K 2Y5: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Customer Service: 3 years (required)
- Sales: 3 years (preferred)
**Language**:
- English (required)
Work Location: In person
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