Service Manager

4 days ago


St Catharines, Canada Rush Truck Centres of Canada Full time

Rush Truck Centres of Canada is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, vendors and our people.We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Truck Centres of Canada is always looking for good people to join our team.

Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch.

**Key Responsibilities**:

- Provide overall leadership, motivation, development, and supervision for all service department employees at the location.
- Focus and achieve a high level of customer service at the location, leading to a high level of measured customer satisfaction.
- Participate in setting monthly and annual service volume forecasts for the location and lead the department with goal to consistently improve profitability.
- Schedule work hours to ensure efficient operation of the service department as per current operating hours.
- Manage and determine the training program for technicians and service advisors to ensure proper levels of proficiency are maintained.
- Establish and maintain good working relationships with vendors and suppliers.
- Ensure that all reporting employees adhere to company policies and procedures.
- Implement, execute, and monitor the Company’s policies, procedures, and strategy.
- Ensure compliance of all health and safety policies and procedures, including Occupational Health and Safety Act (OSHA) regulations.
- Promote and develop positive corporate culture both internally and externally.
- Other related duties as assigned.

**Requirements**:

- High School Diploma or equivalent. College or post-secondary education is preferred.
- Five years combined experience in Heavy Truck, Automotive or related industry experience preferred.
- Licensed Truck and Coach Technician (310T) or Licensed Automotive Technician (310S) certification is an asset.
- Strong interpersonal skills; outgoing, positive thinker and self-motivated.
- Sound decision making, problem solving and time management skills.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers - SAP experience is an asset.
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.

**Benefits**:

- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.



  • St. Catharines, Canada Lincoln Appliance Service Centre Full time

    The CSR is responsible to provide customer service over the phone and in person while doing office-related duties using technology such as computers, printers and debit machines. In your capacity as a CSR you remain flexible to provide any assistance that may be required by your Office Supervisors. **Essential Job Functions**: In your capacity as a CSR you...


  • St. Catharines, Canada Lincoln Appliance Service Centre Full time

    The CSR is responsible to provide customer service over the phone and in person while doing office-related duties using technology such as computers, printers and debit machines. In your capacity as a CSR you remain flexible to provide any assistance that may be required by your Office Supervisors. **Essential Job Functions**: In your capacity as a CSR you...


  • St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...


  • St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Human Resources Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We currently have job...


  • St. Catharines, Canada Heart of Niagara Hotels Full time

    **Guest Service Manager - Hampton Inn** **Summary** The Guest Service Manager is responsible for the daily operations of the front desk at Heart of Niagara Hotels and reports to the General Manager of the assigned property. He/she is responsible for the oversight and management of hotel front desk agents and for ensuring the highest quality assurance...


  • St. Catharines, Canada Skycomp Solutions Inc. Full time

    **Join Our Team as a Service Delivery Manager at Skycomp Solutions** Skycomp Solutions, recently recognized as one of Canada’s top 50 managed IT companies, is a growing managed services provider committed to helping businesses manage risks, minimize disruptions, and control costs through reliable, secure, and innovative technology solutions. At Skycomp,...


  • St. Catharines, Canada City of St. Catharines Full time

    **Summary of Duties**: Reporting to the Director Corporate Support Services, the Manager of Customer Service is responsible for the overall management and daily operations of the Citizens First division providing quality customer service for City of St. Catharines municipal inquires and financial accuracy for the intake of various municipal payments and...


  • St. Catharines, Canada First Ontario Performing Arts Full time

    **Position Location**: Performing Arts Centre, 250 St. Paul Street St. Catharines, ON, Canada, L2R 3M2 **Job Type**: Full-time, permanent. **Hours of Work**: 40 hours/week, less unpaid meal breaks. Monday through Friday. Evening and weekend hours required to accommodate business demands and position requirements. **Salary Range/Wage**: $65,000 to...


  • St. Catharines, Canada First Ontario Performing Arts Full time

    **Position Location**: Performing Arts Centre, 250 St. Paul Street St. Catharines, ON, Canada, L2R 3M2 **Job Type**: Full-time, permanent. **Hours of Work**: 40 hours/week, less unpaid meal breaks. Monday through Friday. Evening and weekend hours required to accommodate business demands and position requirements. **Salary Range/Wage**: $65,000 to...


  • St. Catharines, Canada Doane Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like...


  • St. Catharines, Canada Lion Building Group Full time

    **Work setting**: - Relocation costs covered by employer **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Hire and train or arrange for training of staff - Plan, administer and control budgets for client projects, contracts, equipment and...

  • Food Service Manager

    2 weeks ago


    St. Catharines, Canada Aramark Full time

    The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. **Responsibilities**: - Leadership- Use Aramark's coaching model to engage and develop team members to their fullest...


  • St. Catharines, Canada Lion Building Group Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Hire and train or arrange for training of staff - Plan, administer and control budgets for client projects, contracts, equipment and...


  • St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** Since 1969 **Performance Chrysler** has provided the greatest value for the best vehicle deals in the Niagara area. A veteran in the business, we have the largest selection of domestic brands and carry hundreds of quality pre-owned cars. We are also committed to initiatives that drive change for our community. Performance Chrysler...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **Environmental Services Manager** - Plans, co-ordinates, directs and monitors the effectiveness of all operational activities within the housekeeping, laundry and maintenance departments - Facilitates department budgets - Maintaining the building (includes equipment, furnishings and fixtures) in a clean and sanitary good state of repair. - Maintaining the...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **Environmental Services Manager** - Plans, co-ordinates, directs and monitors the effectiveness of all operational activities within the housekeeping, laundry and maintenance departments - Facilitates department budgets - Maintaining the building (includes equipment, furnishings and fixtures) in a clean and sanitary good state of repair. - Maintaining the...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **ENVIRONMENTAL SERVICES MANAGER** Primacare Living Solutions is a privately held Canadian Long-Term Care Operator based in Toronto, Ontario and is a fully accredited member of both CARF and the OLTCA. We put people first by providing our residents with the highest standards in quality care and services and our staff with a supportive, flexible, and...


  • St. Catharines, Canada Seasons Retirement Communities LP Full time

    Full-time, Salaried 155 Ontario Street, St. Catharines **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional...


  • St. Catharines, Canada Primacare Living Solutions Full time

    **Environmental Services Manager** - Plans, co-ordinates, directs and monitors the effectiveness of all operational activities within the housekeeping, laundry and maintenance departments - Facilitates department budgets - Maintaining the building (includes equipment, furnishings and fixtures) in a clean and sanitary good state of repair. - Maintaining the...


  • St. Catharines, Canada Kia of St Catharines Full time

    Kia of St Catharines is growing again! We are adding an additional member to our F & I team. Inquire now for new challenges and opportunities ahead. **Job Summary**: The Financial Services Manager, also known as the F&I/Business Manager, is responsible for all the sales contracts, financing of deals, sales and aftermarket products, such as extended...