Financial Services Manager

6 months ago

St Catharines, Canada Performance Auto Group Full time

**Drive for Excellence**

Since 1969 **Performance Chrysler** has provided the greatest value for the best vehicle deals in the Niagara area. A veteran in the business, we have the largest selection of domestic brands and carry hundreds of quality pre-owned cars. We are also committed to initiatives that drive change for our community.

Performance Chrysler is looking for a **Financial Services Manager** to join their dynamic team

**About Us**

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- ** Great Experience**: Every customer is entitled to a great experience
- ** Integrity**: We are honest and transparent in our actions
- ** Diversity**: We are stronger through the inclusion of people, brands and ideas
- ** Innovation**: We passionately embrace opportunities for new and continuous improvements
- ** Empowerment**: We encourage and support our people in taking initiative
- ** Giving Back**: We positively impact the communities in which we live, work and raise families

**Here’s what you’ll deliver**:

- Act as liaison between the customer and the financial institution by obtaining confirmation of financing, insurance, licensing, and other personal information for customers.
- Examine all required paperwork with the customer in order to complete the transaction.
- Build relationships with customers in order to close deals and ensure customer satisfaction, as well as being expected to keep in close contact with other departments to ensure an efficient and profitable sales operation.
- Engage with customers to up-sell financing, extended warranty, insurance, and chemical options with all customers in order to increase customer satisfaction as well as dealership profit.
- Maintain confidentiality on all sensitive information provided by customers.
- Establish a procedure to evaluate deals in accordance with lender and dealership guidelines.
- Maintain a lender guide of all relevant programs that is currently in use and retain product knowledge.
- Analyze credit reports in order to recognize a conventional deal and turnover accordingly.
- Prepare cost special finance deals, along with the profit sheets.
- Coordinate with auditors to ensure annual monitoring is carried out.
- Assess the changes in financial regulations and legislation, in order to stay up-to-date on the current changes.
- Advise Sales Consultants on how to obtain higher gross sales in the future.
- Attend weekly meetings with the Sales Manager and the General Sales Manager and give updates on current performance status along with current areas of opportunity.
- Prepare weekly and monthly reports as requested by management.
- Train Sales Consultants on finance, insurance, and protection products.
- Coordinate with the Sales and Service departments to schedule delivery dates, as well as the pre-delivery clean up services.
- Be knowledgeable of provincial regulations regarding finance and the fair credit reporting act.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

**What do you need to succeed?**
- High School Diploma or GED is required.
- Minimum of 2-3 years sales experience, preferably in an automotive or financial services environment.
- Minimum of 1-2 years Dealer Financial Service experience.
- OMVIC Certification required.
- Dealer CRM system experience is required.
- Must have a valid Ontario Driver's License and good driving record.
- Knowledge of financial institutions, insurance policies, and warranty options.
- Ability to read, understand, and calculate banking figures such as discounts, interest rates, percentages, and commissions.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Solid negotiation, conflict resolution, and people management skills.
- Strong problem identification and problem resolution skills.
- Strong computer skills, proficient in G-suite and Microsoft Excel.
- Outstanding verbal and written communication skills.
- Strong time management and organizational skills.
- Ability to maintain a high degree of confidentiality.
- Personable, reliable, courteous.
- Ability to work flexible hours and work around a changing schedule.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts

  • Financial Services Manager

    2 months ago

    St. Catharines, Ontario, Canada Performance Auto Group Full time

    Job Summary We are seeking a highly skilled Financial Services Manager to join our team at Performance Auto Group. As a key member of our sales and finance team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through effective financial planning and management. Key...

  • Financial Service Manager

    2 months ago

    St. Catharines, Canada MOMO CARS INC Full time

    Join Our Team as an Automotive Financial Service Manager! - Please note this is a sub-contract position! More money in your pocket. - work from home; you are your own boss! - I DO NOT provide leads but I pay 45% commission front & back. - Prim and No-prime Bank access. Key Responsibilities: - Develop and maintain relationships with lenders and financial...

  • Financial Service Manager

    4 months ago

    St. Catharines, Canada Kia of St Catharines Full time

    Kia of St Catharines is growing again! We are adding an additional member to our F & I team. Inquire now for new challenges and opportunities ahead. **Job Summary**: The Financial Services Manager, also known as the F&I/Business Manager, is responsible for all the sales contracts, financing of deals, sales and aftermarket products, such as extended...

  • Financial Service Manager

    6 months ago

    St. Catharines, Canada Kia of St Catharines Full time

    Kia of St Catharines is growing again! We are adding an additional member to our F & I team. Inquire now for new challenges and opportunities ahead. **Job Summary**: The Financial Services Manager, also known as the F&I/Business Manager, is responsible for all the sales contracts, financing of deals, sales and aftermarket products, such as extended...

  • Financial Services Director

    4 weeks ago

    St. Catharines, Ontario, Canada Performance Auto Group Full time

    Key ResponsibilitiesThe Financial Services Manager will be responsible for building relationships with customers to close deals and ensure customer satisfaction. They will also be responsible for coordinating with auditors to ensure annual monitoring is carried out, and assessing changes in financial regulations and legislation to stay up-to-date on current...

  • Financial Services Manager

    6 months ago

    St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** Since 1969 **Performance Chrysler** has provided the greatest value for the best vehicle deals in the Niagara area. A veteran in the business, we have the largest selection of domestic brands and carry hundreds of quality pre-owned cars. We are also committed to initiatives that drive change for our community. Performance Chrysler...

  • Financial Services Manager

    6 months ago

    St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** At **Performance Lexus** we are an award winning team that pursues excellence in guest service. We go the extra mile in providing exceptional care, in order to ensure our guest experience is rich and beneficial. Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee...

  • Senior Financial Services Manager

    2 weeks ago

    St. Catharines, Ontario, Canada Performance Auto Group Full time

    At Performance Auto Group, we are seeking a highly skilled Senior Financial Services Manager to join our team. As a key member of our finance department, you will be responsible for managing the financial aspects of our automotive business.

  • Financial Services Manager

    2 months ago

    St. Catharines, Ontario, Canada Performance Auto Group Full time

    About the RolePerformance Auto Group is seeking a highly skilled and experienced Financial Services Manager to join our team. As a key member of our financial services team, you will be responsible for delivering exceptional customer service, processing financial transactions, and maintaining accurate records.Key ResponsibilitiesUtilize systems and...

  • Junior Financial Services Manager

    6 months ago

    St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** With the largest Mercedes-Benz inventory in Niagara, **Performance Mercedes-Benz **is an award winning star dealer. With over 150 in-stock vehicles to explore, we showcase the number one luxury manufacturer in Canada. **About Us** Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    121 Lakeshore Road St Catharines Ontario,L2N 2T7 This position has a guaranteed 12 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Financial Services Coordinator

    7 days ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Job SummaryThe District School Board of Niagara is seeking a skilled Financial Services Coordinator to join its team. As a key member of the Financial Services Department, this individual will play a crucial role in ensuring the accuracy and timeliness of financial transactions.

  • Financial Record Manager

    2 months ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking a detail-oriented Financial Record Manager to join our finance team at beBee Professionals in St. Catharines. In this role, you will be responsible for maintaining accurate financial records, handling accounts payable and receivable, and ensuring the integrity of our accounting practices.Key Responsibilities:Manage and maintain financial...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    121 Lakeshore Road St Catharines Ontario,L2N 2T7 This opportunity is for Lakeshore & Geneva Branch, St. Catherine's ON and is for 18.75 hours per week, permanent part time. **PART TIME MINIMUM 18.75 HOURS PER WEEK** **ST CATHARINES ONTARIO** **LAKESHORE & GENEVA BRANCH** Delivers exceptional service to BMO customers and prospects. Identifies customer...

  • Senior Financial Operations Manager

    4 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking an experienced Senior Financial Operations Manager to lead our Accounting Services division. Reporting to the Associate Director, Financial Management Services (FMS), this role is responsible for the day-to-day operation and supervision of financial processes.Key Responsibilities:Supervise and coordinate the activities of the...

  • Branch Manager in Training

    2 weeks ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial...

  • Customer Service Representative

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 This is a CASUAL role at our branch in St Catharines, Ontario. This position requires availability to work anytime during branch hours, Monday through Saturday. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial...

  • Financial Services Associate

    4 months ago

    St. Catharines, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...