Account Representative
6 months ago
At **East Penn Canada**, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.
Join our dedicated team of leading experts in the battery industry.
**We are dedicated to recognizing our employees by offering**:
- Profit Sharing & Deferred Profit Sharing (retirement) program
- Excellent company paid benefit program
- Learning & development opportunities, including tuition reimbursement
- Opportunities for advancement
The **Account Representative** will be accountable for providing service to East Penn Canada’s national, regional and local accounts within their assigned territory. The **Account Representative** will also be accountable for providing training to customers, as appropriate, to support business growth.
**Duties & Responsibilities**
- Make regular service calls to national customers
- Deliver product & pick up used and/or other products for return to East Penn Canada warehouse,
- Ensure customer’s merchandising (product displays, POP and signage) are current & properly promotes the product.
- Maintain inventory at customers locations
- Establish model inventory
- Review product mix & recommend orders based on analysis of inventory trends
- Review daily inventory reports & reconcile with actual inventory.
- Liaise with customer contact to confirm all orders delivered are accurate.
- Efficiently & effectively perform battery inspections
- Provide warranty support
**Experience, Skills & Competencies**
- Previous customer service or sales experience
- Valid driver’s license
- Strong customer focus with the ability to build & maintain long-term business relationships
- Solid planning, organizational & time management skills
- Strong written & verbal communication skills
- Self-directed, independent; results driven/initiative
- Post-Secondary education
- Experience using a CRM is an asset.
- Knowledge of MS Word & Excel
- Experience within the automotive battery, manufacturing, automotive or industrial sectors an asset
**Other Considerations**:
- Background checks including criminal checks & employment references will be requested.
East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- Can you reliably commute to and from our Winnipeg, Manitoba location?
- What are your salary expectations?
Licence/Certification:
- Class 5 License in good standing (required)
Work Location: In person
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