Video Surveillance Service Technician

3 months ago

Richmond, Canada The Radius Group Full time

**ABOUT US**

We are an **award-winning organization**, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units - Richmond (our Headquarters), Calgary, Toronto and Texas.

Radius Security is the leading end-to-end provider of innovative, commercial security system monitoring, installation, and maintenance in BC, specializing in live video guided dispatch. In conjunction with our sister company Radius Fire, we provide an unmatched service for fire monitoring. Our corporate culture is about fun, accountability, responsibility, respect, and continuous personal training & development.

**VALUE OF THIS ROLE**

Radius Security is hiring a Service Technician to service Remote Guarding video surveillance systems for construction sites and large outdoor facilities. You'll work on elevated platforms, cross-trained in installation, servicing, and troubleshooting. If you're experienced, safety-conscious, skilled in networking, and committed to "legendary service," we want you on our team

**Come be part of the magic that is Radius.**

**CORE AREAS OF RESPONSIBILITY**
- Installation_
- Preparing, programming, and installing systems for customer sites, including programming automation software, setting up various IP devices, and designing maps to provide situational awareness to our monitoring station operators.
- Involved in aiming cameras and IR illuminators to achieve optimal coverage and protection while minimizing false alarms for customer sites.
- Programming wireless devices and routers.
- Program video analytics software and review events that are false positive and false negative to adjust regions of interest and sensitivity to improve the accuracy of analytic events sent to the monitoring station.
- Performing field work onsite to ensure the proper installation of our Remote Guarding cameras. This includes working with small handheld tools, at height, in outdoor weather conditions.
- Servicing and Maintenance_
- Troubleshooting and repairing video surveillance systems on customer sites as required.
- Perform periodic maintenance at existing sites such as cleaning lens, adjusting cameras and replacing failing parts.

**Please note**: this is not an exhaustive list and other responsibilities may be added to the role as needed.

**OUR IDEAL CANDIDATE**
- 1-2 years' experience with IP device assembly/installation
- Advanced networking knowledge
- Proficient with hand/power tools
- Strong computer, communication, and teamwork skills
- Comfortable working at heights and outdoors
- Detail-oriented with a strong work ethic
- Telecom or CCTV experience (asset)

**WHY OUR TEAM LOVES WORKING HERE**
- Job stability Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future
- Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus
- Charitable donation matching
- Bonus Stat Holiday - Boxing Day (_Canadian Units_)
- Learning and development opportunities to grow within the business (including paid training both internal and external)
- Paid association dues (_if applicable_)
- Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
- Ability to make an impact - we welcome your ideas and love when our team members get to see their initiatives come to fruition.
- You have a voice. We empower our people to bring forward suggestions to improves processes.
- Central location located right next to the river, with a lovely walking path available on lunch breaks. Minutes-drive away from Queensborough shopping center
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities _(check out our Indeed Employer Reviews or Google Reviews)._

**Job Types**: Full-time, Permanent

Pay: From $24.00 per hour

Expected hours: 40 per week

Application question(s):

- What is your working status in Canada (ie. work/study permit, PR, citizenship)?
- Are you comfortable working at heights and primarily outdoors?

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

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