Medical Office Assistant/receptionist

2 months ago


Edmonton, Canada Bonnie Doon Medical Centre Full time

**Job Summary**

**Responsibilities**
- Provide administrative support to healthcare professionals within the clinic.
- Schedule and coordinate appointments for patients.
- Make appointment reminder phone calls.
- Greet and check in patients as they arrive.
- Assist patients with initial paperwork and registration.
- Arrange and book internal and external referrals.
- Contact patients to relay information from healthcare professionals.
- Answer patient queries and ensure high-quality customer service.
- Perform general office administration tasks such as sorting mail and faxing documents.
- Process patient payments and issue invoices.
- Liaise with insurance companies regarding psychology payments.
- Maintain patient privacy and confidentiality at all times.
- Manage clinic flow and ensure the patient area and offices remain organized and clean.
- Update and maintain patient health records accurately.
- Work closely with the clinic’s admin manager to understand and address clinic priorities.

**Experience**
- **Previous experience** as a medical office setting is **preferred**.
- Familiarity with electronic medical records (EMR) system **HealthQuest** is **highly desirable**.
- Knowledge of medical terminology is essential for effective communication within the healthcare environment.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent interpersonal skills to interact positively with patients and team members alike.

Join our team and contribute to providing high-quality healthcare services while enhancing your professional skills in a supportive environment

**Job Types**: Full-time, Part-time

Pay: $15.22-$22.48 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical Clinic: 1 year (required)
- Healthquest Clinic EMR Software: 1 year (required)

Work Location: In person



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