Brewery Front of House Manager

2 weeks ago


Guelph, Canada Fixed Gear Brewing Co. Full time

We are looking for an energetic and proven individual to take on the role of Front of House Manager to lead our Brewery’s Tap Room and motivate our skilled staff to provide the highest levels of customer satisfaction. This is an ideal oppourtunity for someone who is passionate about beer to join the team of one of Ontario’s fastest growing microbreweries as we continue to expand.

Reporting to our President, the FOH Manager responsibilities include maintaining revenue standards, profitability and quality experience goals. As the Front of House manager, you will oversee a team of 10+ staff and coordinate with our Brewing Team and event coordinators to execute weekly programming, such as live music as well as larger events, both private and public.

You will oversee the tap room, patio, beer and merchandise store, as well as a busy events schedule ranging from local artists to big-name entertainers. In order for smooth and organized operation, this will require experience managing seatings and reservations to achieve a balanced seating capacity and flow. Working successfully with our Brewery Team we will expect you to lead by example to uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our Tap Room and Beer Store runs smoothly and customers leave with a “Best in Class” Experience.

As part of your role, you will be working closely with our event coordinator to optimize our programming schedules and creating a diverse monthly calendar of events to maximize daily revenue and beer sales. This may also include implementing special offers or promotions on takeout or dine-in to stimulate sales during slower periods and encourage new customers and demographics.

To be successful in this role, you’ll need:

- Proven management skills that will inspire a cohesive Team environment that is inclusive to everyone.
- Experience in a hospitality environment that featured local and craft alcoholic beverages, and scratch made food.
- A knowledge of the unique offerings, communities, trends, and demands of hospitality in Guelph.
- Creative ideas for how to continue to grow our business while expanding to new markets.
- Excellent problem solving and conflict resolution skills.
- Strong organizational skills and an aptitude for numbers and professional communication.
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint, etc.), Google Workspace, TouchBistro, and Shopify.
- A strong knowledge of beer, brewing, and the craft brewing environment in Ontario will be considered an asset.

We offer competitive wages, benefits, free beer, and lots of oppourtunity.

Fixed Gear Brewing Co. is an equal opportunity employer. We celebrate the diversity of our team and are committed to maintaining an open and inclusive environment for all guests and employees.

**Job Types**: Full-time, Permanent

**Salary**: $23.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- First-Line Managers: 1 year (required)

Work Location: In person

Application deadline: 2023-04-01
Expected start date: 2023-04-17



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