Retail Clerk

2 months ago

Guelph, Canada Sleeman Breweries Full time

At Sleeman Breweries we are proud to offer a supportive and progressive work environment where employees can enjoy a variety of sought-after benefits and job perks._
- Below is a summary of the benefits enjoyed by our full-time, permanent employees:_
- _ _Parental leave top-up benefit_
- _ _Competitive compensation_
- _ _Benefits package that includes medical, dental and vision for families_
- _ _RRSP matching program_
- _ _Employee tuition reimbursement program_
- _ _Complimentary staff beer (taxable benefit)_
- Please note that for all other positions (contracts, part-time, etc.) potential benefits and other job perks can be discussed during the interview process with an HR representative._
- We are committed to helping our employees find fulfillment in their careers through work-life balance and creating a diverse workforce that is equitable and inclusive. Sleeman Breweries was proudly named one of Canada’s Greenest employers (2019) and one of Canada’s Top Employers by Forbes Magazine (2021). Sleeman Breweries is an equal-pay employer and strives to continue to do better - better beer, better people, getting better._

POSITION:
Retail Clerk

LOCATION:
Guelph, Ontario

LEVEL:
Individual Contributor

DESCRIPTION:
RESPONSIBILITIES:

- Front line customer service for external customers as well as Sleeman Employees
- Processing beer sales for all customers (internal and external)
- Inventory management in the retail store, including beer, clothing items, mugs, glasses, etc.
- Assist customers in the delivery of cases of beer and kegs to customer’s vehicles if requested
- Process all purchases made and balance the till
- Perform opening and closing duties
- Conduct plant tours for external customers
- Provide exceptional customer service
- Adhere to the food safety required as per job duties and report non-conformities
- Complete Home Beer Deliveries through our Retail Outlet
- Empties collection and reconciliation
- Serving patrons in taproom and patio

**REQUIREMENTS**:

- Must be at least 19 years of age or older
- Strong interpersonal /customer service skills to provide a superior Sleeman’s branded experience for our employees and external customers
- Excellent communication and public speaking skills are required
- Ability to manage multiple tasks at the same time
- 1 year cash-handling and key-holder experience, preferably in food & beverage industry is strongly preferred
- Lowlift operation required, in-house training and certification will be provided
- Must have a valid Smart Serve Certificate
- Previous experience working in a retail, customer service role is strongly preferred
- Team player as well as the ability to work independently as need be
- Digital Media experience an asset
- Valid G Class driver's license and clean driving record

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