Operations & Fulfillment Specialist

5 days ago

Toronto, Canada SENTALER Full time

**COMPANY DESCRIPTION**

SENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously promote a positive and creative team environment.

**JOB SUMMARY**

We are seeking an Operations and Fulfillment Specialist to join our dynamic and entrepreneurial team located at our head office and fulfillment centre in downtown Toronto’s Fashion District. The specialist will be responsible for managing and performing a variety of tasks in packaging, shipping, receiving, storing, and accounting for merchandize in order to fulfill orders and maintain appropriate inventory levels. In addition, the role will support the operations team with timely analysis and system/process documentation. This individual will need to have great organizational skills, extreme attention to detail and be a natural self-starter.

**PRIMARY RESPONSIBILITIES**
- Manage daily online orders (end-to-end from receiving orders, preparing, packaging, shipping and handling returns), ensuring that orders are fulfilled correctly and in a timely manner via major courier services
- Prepare, schedule and track department store and independent accounts’ order shipments
- Accurately manage inventory across all locations both physically and in systems
- Input and track order and returns data across several systems
- Responsible for receiving incoming product, entering product into internal inventory management software and ensuring accuracy between actual and online inventory count
- Assist in forecasting equipment, materials and supplies
- Assist in analyzing all available data and reports to formulate supply chain action plans and support timely decision making
- Assist in system/process documentation with the goal of optimizing productivity, logistics and the customer experience
- Some lifting and bending is required
- Other administrative duties may apply

**QUALIFICATIONS**
- Administrative, customer service, logistics experience is preferred
- Bachelor’s degree is preferred
- High level of attention to detail is a must
- Thrives in a fast paced environment
- Proficient in Microsoft Office programs
- Able to work alone and a natural self-starter
- Possess a positive, enthusiastic and can-do attitude
- Good verbal and written communication skills
- Analytical and a problem solver with a good sense of judgment and adaptable to different situations
- Highly developed multi-tasking and organizational skills with ability to work well under pressure

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year

Schedule:

- 8 hour shift

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