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Service Coordinator

4 weeks ago

Newmarket, Canada NewRoads Automotive Group Full time

**Responsibilities of the Business Development Associate role include**:

- Creating inbound service appointments
- Making outbound service-related calls
- Actioning service-related campaigns
- Updating respective databases
- Liaising between Service Advisors, and service staff throughout our dealerships
- Acting as a NewRoads Ambassador

**Hours**:
The hours fall between 8:00 AM and 5:00 PM Monday to Friday and alternating Saturdays from 8:30 AM to 12:30 PM.

**What You Offer**:

- Exceptionally strong, customer-focused telephone communication skills
- A minimum of 2 years of customer service experience
- A detail-oriented, thorough, and organized work approach
- Ability to work both alongside team associates as well as individually
- Adaptability and flexibility
- Problem-solving skills with customers; seeking mutual resolution
- Multitasking skills

**What We Provide**:

- Competitive compensation
- RRSP contribution plan
- Excellent employee benefits
- Health and Wellness initiatives
- Community involvement
- A clean and professional work environment
- Ongoing training and development opportunities

**Why work for us?**

With the experience of 50+ years in the automotive business, The NewRoads Automotive Group is growing with 8 dealership locations located in the northern GTA.

We are proud recipients of the **Canadian AutoWorld Dealership Employer of Choice** **Award** for all four times we have applied, most recently in **2023**. This award supports the fact that we truly believe our associates are our most valuable asset.

We strive to have:

- A vibrant employee culture;
- A workplace that invests in individual and team performance;
- Customer enthusiasm through transparency and positive interactions;
- A company and associates that care for our community;
- A workplace where our associates work hard and have fun doing it

To see what we are up to, check us out on Instagram using our handle newroadsauto or on LinkedIn at NewRoads Automotive Group.
- The NewRoads Automotive Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates._

We thank all applicants in advance, however only those considered for an interview will be contacted.

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