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Receptionist/administrative Support

2 months ago

Vancouver, Canada Mint Integrative Health Inc. Full time

**Job Title**: Receptionist/Administrative Support (Part-Time)

**Company**: Mint Integrative Health

**Location**: Granville and Broadway (In person)

**About Us**:
At Mint Integrative Health, we are dedicated to providing exceptional patient care in a welcoming and supportive environment. Our clinic offers a range of holistic health services, and we prioritize the well-being of our patients above all else.

We are currently seeking a part-time Receptionist/Administrative Support professional to join our team. This role involves providing outstanding customer service to our patients, managing administrative tasks, and ensuring the smooth operation of our clinic.

**Job Type**: Part time Part-Time Hours: 10-30 hours per week; may vary week by week

Schedule:

- 1-2 evenings per week, alternating Saturdays
- Tuesday to Saturday, shifts are 3-7hrs in length
- Start time flexible (Evenings 1pm onwards and Saturdays 8:45am onwards)

Purpose:To deliver the best possible patient experience by offering friendly and efficient service. This role is vital in maintaining the smooth functioning of our busy clinic, handling reception duties, scheduling appointments, and ensuring patient satisfaction.

Primary Responsibilities:

- Managing patient appointments and ensuring smooth flow throughout the clinic
- Handling billing for extended health benefits
- Familiarity with practitioners, modalities, and specialties within the clinic
- Monitoring current and upcoming schedules and proactively filling appointments
- Collaborating with the team and taking initiative in fulfilling responsibilities

Skills and Knowledge:

- Adaptability to evolving responsibilities and technologies
- Strong problem-solving abilities and resourcefulness
- Initiative-taking attitude
- Ability to multitask and prioritize effectively
- Attention to detail and excellent organizational skills
- Maintain patient privacy and confidentiality with discretion

This job classification is intended to provide a general overview of responsibilities and duties and may not encompass all tasks assigned.

**Experience**:

- Front desk: 1 year (preferred)
- Previous experience in a wellness or health clinic
- Familiarity with working alongside Naturopaths, Chiropractors, Acupuncturists, and Physiotherapists.
- Experience with JaneApp or similar EMR software preferred
- Administrative experience: 1 year (preferred)

**Benefits**
- Discounted Supplements
- Complimentary Chiropractic Treatments
- Staff rate for some services such as Aesthetics and some Naturopathic Services

**Job Type**: Part-time

Pay: $19.00-$20.00 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Evening shift
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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