Receptionist & Administrative Assistant (Casual)

5 months ago

Vancouver, Canada Villa Cathay Care Home Full time

**Receptionist & Administrative Assistant (Full-Time/Part-Time)**

The Villa Cathay Care Home Society is incorporated as a non-profit organization under the BC Society Act and a Canadian Registered Charitable Organization. Since 1978, we have provided culturally focused care to Chinese seniors in the Strathcona Chinatown neighborhood in Vancouver.

We are recruiting a **casual Receptionist & Administrative Assistant **for our residential care home who has experience in organizing and delivering recreation programs.

**JOB SUMMARY**

Reporting to the Support Services Supervisor, the Receptionist and Administrative Assistant helps to create a pleasant, welcoming environment by greeting visitors, residents, and staff and also performs a variety of administrative and clerical tasks to help ensure the smooth running of Villa Cathay Care Home (VCCH) operations.

**KEY DUTIES AND RESPONSIBILITIES**

All the duties and responsibilities below are matched benchmarks for Recreation Assistant (Clerk III, Receptionist (Grid 11) and Clerk III, Admitting (Grid 11) of the Facility Agreement:

- Receives residents, visitors etc. and provides information and directs to appropriate areas.
- Responds to routine inquiries or issues and either resolves them directly or refers them to appropriate staff for resolution.
- Receives delivery of goods to VCCH; signs receipts and/or ask appropriate personnel to sign for/receive delivery of goods.
- Issues and maintains parking passes for VCCH parking lot.
- Types and prints various materials such as labels, and completes miscellaneous paperwork related to admission / discharge of residents.
- Types reports, takes minutes, or notes at meetings and transcribes as required.
- Contacting respective floor team to arrange and pick up/ escort Residents.
- Assists with access control-- organizes keys, (fob card) replacement.
- Assists with resident inquires, such as request for keys, taking cheque deposit for resident trust.
- Ensure the office equipment is in good running order and relevant services such as printer, shredding is well coordinated.
- Maintains office supplies inventory; order stationery/supplies from suppliers as per the approved budget.
- Keeps informational and promotional materials, such as brochures, residents and family handbooks, and other written materials of the organization always replenished.
- Handles staff meal orders.
- Other duties related to the position as assigned.

**QUALIFICATIONS**
- **Education, Training and Experience**:_
- Grid 12 and one year’s recent related experience or an equivalent combination of education, training and experience.
- **Skills & Abilities**:_
- Ability to keyboard at 55 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- **Additional Information**:_
- Able to demonstrate a clear criminal record to work with vulnerable adults.
- Ability to cover extended business hours, weekends and statutory holidays is required.

**Start Date**: Immediately

**How to Apply**

**Job Type**: Part-time

**Salary**: $22.32 per hour

Schedule:

- 10 hour shift
- On call

**Language**:

- Read/write Cantonese & or Mandarin required (required)

Work Location: In person

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