User Support Technician
5 months ago
Education: Bachelor's degree
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
-
User Support Technician
2 months ago
Oshawa, Canada Anecca Ideas Corp. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...
-
user support technician
2 months ago
Oshawa, Canada Anecca Ideas Corp. Full timeEducation: Bachelor's degreeExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...
-
user support technician
2 months ago
Oshawa, Canada Anecca Ideas Corp. Full timeEducation: Expérience: EducationBachelor's degreeTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems and networks. This includes troubleshooting, resolving issues, and providing training and...
-
Technical Support Specialist
3 weeks ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems and networks. This includes troubleshooting, resolving issues, and...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems and networks. This includes troubleshooting, resolving issues, and providing training and...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems and networks. This role requires strong problem-solving skills, attention to detail, and...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems and networks. This role requires strong problem-solving skills, attention to detail, and...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will be responsible for providing technical support to users, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesTechnical Support: Provide...
-
Technical Support Specialist
1 month ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at Anecca Ideas Corp.Job SummaryThe User Support Technician will be responsible for providing technical support to users, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesTechnical Support: Provide...
-
Technical Support Specialist
4 weeks ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at Anecca Ideas Corp.Job Summary:The User Support Technician will be responsible for providing technical support to users in response to identified difficulties, including giving access to computer networks, reporting on the performance...
-
Technical Support Specialist
4 weeks ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at Anecca Ideas Corp.Job Summary:The User Support Technician will be responsible for providing technical support to users in response to identified difficulties, including giving access to computer networks, reporting on the performance...
-
IT Service Technician
7 days ago
Oshawa, Canada Durham Catholic District School Board Full timeThe Durham Catholic District School Board is located just east of Toronto and is renowned for providing comprehensive Catholic education to over 25,000 students in 38 elementary schools, 7 secondary schools, and 7 continuing and alternative education centers throughout Durham Region. **POSITION**: IT Service Technician **LOCATION**: Catholic Education...
-
IT Support Technician
3 weeks ago
Oshawa, Ontario, Canada beBee Professionals Full timeJob Title: IT Support TechnicianWe are seeking an IT Support Technician to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers and internal teams.Key Responsibilities:Respond to customer inquiries and provide technical support via phone, email, or chatTroubleshoot technical...
-
User Experience
2 months ago
Oshawa, Canada CM2 Solutions Inc. Full timeCM2 supports Marketing and Customer Relationship Management activities at General Motors of Canada Ltd. The GM Team of CM2 is based at GM’s Canadian headquarters in Oshawa. Headquartered in Oshawa, Ontario, General Motors of Canada employs more than 9,000 people across the country and is a recognized leader in innovation, technology, and green...
-
IT Technician
5 months ago
Oshawa, Canada Abacus Services Corporation Full timeJob Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...
-
IT Support Specialist
1 month ago
Oshawa, Canada Spiders Tech Solutions Full timeKey Responsibilities: - **Provide Technical Support**: Respond to user inquiries, troubleshoot issues, and provide solutions for hardware, software, and network problems. - **Incident Management**: Log and track technical support requests using a ticketing system, ensuring timely resolution of issues. - **Hardware and Software Installation**: Set up,...
-
Patient Care Technician
7 days ago
Oshawa, Ontario, Canada TRC Total Renal Care Inc Full timeAbout the Role:We are seeking a highly motivated Patient Care Technician to join our team in the Nephrology Department. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and support to individuals with end-stage renal disease.About the Job:As a Patient Care Technician, you will be responsible for...
-
Technical Support Specialist
3 weeks ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Anecca Ideas Corp. The successful candidate will be responsible for providing technical support to our users, troubleshooting computer systems and networks, and resolving technical issues in a timely and efficient manner.Key...
-
Technical Support Specialist
3 weeks ago
Oshawa, Ontario, Canada Anecca Ideas Corp. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Anecca Ideas Corp. The successful candidate will be responsible for providing technical assistance to users, troubleshooting computer systems and networks, and implementing solutions to identified difficulties.Key ResponsibilitiesProvide technical support to users via...