Parts Advisor
6 months ago
**Parts Advisor**
**Key Responsibilities include, but are not limited to**:
- Process incoming sales orders using our ERP system (Syspro) and provide exceptional customer service and support
- Assist customers with a variety of requests, including: recommending products, updating shipping statuses, and trouble shooting issues
- Maintain an efficient sales process through spreadsheet maintenance, data entry, and tracking sales orders
- Issuing Returned Goods Authorizations and coordinating warranty activities with our customers and internal departments
- Other duties, as required
**Qualifications**:
- Agricultural or automotive mechanical knowledge required (Agriculture preferred)
- Excellent written/oral communication and organizational skills
- Exceptional customer support experience and skills
- Comfortable in a fast-paced environment and able to function well under pressure
- Strong attention to detail, with the ability to multi-task and prioritize
- Positive “Can-Do” attitude and results-oriented focus
- Mechanical aptitude is an asset
- Sales experience is an asset
**Hours of Operation**:Monday
- Friday, 8am-4:30pm. However, additional hours may be required in order to fulfill job duties. Compensation is commensurate with experience.
**Employee benefits include**:
Life Insurance, Travel Insurance, AD&D, Health and Dental and an Employee Assistance Program.
**Braber Equipment** is an equal opportunity employer. We thank all applicants; however, only those considered for an interview will be contacted.
**Job Types**: Full-time, Permanent
Pay: From $28.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- parts: 2 years (preferred)
Work Location: In person
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