Parts Advisor

7 months ago

Abbotsford, Canada Murray GM Abbotsford Full time

**Parts Counterperson**

**Functions**:

- Customer Relations
- Interdepartmental Relations
- Parts Ordering
- Inventory Management and Quality Control
- Sales/Marketing
- Sales Analysis

**Competencies**:

- Adaptability
- Analysis
- Continuous Improvement
- Customer Enthusiasm
- Judgement
- Organizing and Planning
- Teamwork
- Communication

**Reports to**:

- Parts Manager

**Management/Business Skills Required**:

- Ability to receive customers, establish rapport, and determine and attend to customers' needs
- Ability to match customers' needs with appropriate parts or services
- Knowledge of automotive systems in general
- Knowledge of and ability to monitor inventory in order to determine which parts require special ordering
- Knowledge of parts counter procedures, such as requiring prepayment for special orders, etc.
- Ability to search part numbers or to use the computer and standard catalogues
- Ability to monitor bins and determine which parts need reordering
- Ability to accurately track parts
- Ability to monitor lost sales for inventory control
- Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand
- Knowledge of procedures for ordering special parts or parts with no published part numbers
- Ability to identify and acknowledge the receipt of warranty (used) parts
- PC skills

**Work Orientation Factors**
- Customer contact
- Computer work
- Contact with people in all dealership departments

**Position Summary**
- The Parts Counterperson:_
- Contributes to managing inventory and ordering parts and works to meet customers' needs.
- Is strong interpersonally, establishing rapport with customers in person and on the phone and asking questions that help to locate the needed parts or service and any related parts or service in which customers might be interested.
- Must know which parts are in inventory, require reordering, or must be specially ordered.
- Assists the Parts Manager in resolving discrepancies between the computer inventory and the actual parts available in bins.
- Obtains the information needed to place special orders and ensures that the correct parts are sent.
- Must research the availability of certain parts, either within the dealership or from other sources as necessary, and must be able to search part numbers using the computer or standard catalogues.
- Is aware of seasonal requirements for parts and of requirements for parts that arise as a result of recalls or specials in the Service Department.

**What the Worker is Like?**
- The Parts Counterperson:_
- Has a general understanding of automotive systems.
- Has the ability to use inventory information on a computer screen and can locate parts by checking part numbers and locating them in the bins.
- Must communicate clearly in person and on the phone and must be willing to initiate calls to customers to give and receive information.
- Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services.
- Is able to effectively communicate with all other departments in the dealership.
- Is able to work independently, managing his or her time and work flow.

**What the Work is Like?**
- The work of the Parts Counterperson:_
- Is detail-oriented in that this person maintains, monitors, and continually updates the parts inventory for the dealership.
- Entails frequently inputting and checking information on the computer and verifying the computer inventory by physically checking parts in the parts storage bins.
- Entails over-the-counter sales of parts and special ordering parts for customers and for the Service Department or Body Shop.
- Involves ensuring that parts arrive, that they are the correct parts, and that those who ordered them know of their arrival.

***

**Salary: Negotiable**

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Parts counter: 3 years (preferred)

Licence/Certification:

- **Valid BC Drivers License (required)**

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Parts counter: 3 years (preferred)

Licence/Certification:

- Valid BC Drivers License (required)

Work Location: In person

  • Parts Advisor

    2 weeks ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **Do you have what it takes to join one of Canada's Best Managed Companies?** ***Abbotsford Chrysler is currently seeking a Full-time Parts Advisor to join their team.*** **About the Role** The Parts Advisor is responsible for providing excellent customer service to all Parts clients, as well as the efficient and profitable ordering, stocking and sale of...

  • Parts Advisor

    7 days ago

    Abbotsford, Canada Cropac Equipment Inc. Full time

    **Parts Advisor** Cropac Equipment Inc. is looking for a Parts Advisor to join the team at its Abbotsford office in BC. **Salary**: Dependent on experience **Hours**: Full time day shift (Monday through Friday) **JOB SUMMARY**: This position is responsible for assisting customers in locating required parts, providing pricing, and completing online part...

  • Parts Advisor

    3 months ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **An exciting opportunity to join one of Canada's Best Managed Companies!** Abbotsford Chrysler is seeking an Parts Advisor to join our Parts team. If you’re passionate about cars and are looking to join a fun, close-knit team, this is the role for you! **About the Role** The Parts Advisor is responsible for providing parts to our customers, placing...

  • Automotive Parts Advisor

    1 month ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **Exciting Opportunity to join one of Canada’s Best Managed Companies!** **Abbotsford Chrysler**, part of the Trotman Auto Group, is on the lookout for a dynamic **Full-time Automotive Parts Advisor** to join our team. If you're passionate about the automotive industry and thrive in a fast-paced environment, this is the perfect opportunity for...

  • Rv Parts Advisor

    3 days ago

    Abbotsford, Canada Glenn's RV Full time

    Our local family business is growing again looking for an RV Parts Advisor to join our team and work together with our service advisors, managers and reception to achieve great success this year! Full time 40 hrs a week Monday - Friday 8:00-4:30pm Closed Weekends Paid Stat Holidays Benefits after 3 months Wage and Performance Review at 3 months Yearly...

  • Parts Advisor

    2 weeks ago

    Abbotsford, Canada Matsqui Ag Repair Ltd. Full time

    **About Us**: Matsqui Ag-Repair, located in Abbotsford BC is currently looking to hire a parts advisor in our expanding parts department. We are the authorized dealer for JCB Agriculture, Deutz-Fahr, McCormick, and KIOTI, as well as the authorized Western Canada distributor for McHale. This is an opportunity for an ambitious individual to join an...

  • Parts Advisor

    7 days ago

    Abbotsford, Canada Westerra Equipment Full time

    Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...

  • Parts Advisor

    2 weeks ago

    Abbotsford, Canada Braber Equipment Ltd Full time

    **Parts Advisor** **Key Responsibilities include, but are not limited to**: - Process incoming sales orders using our ERP system (Syspro) and provide exceptional customer service and support - Assist customers with a variety of requests, including: recommending products, updating shipping statuses, and trouble shooting issues - Maintain an efficient sales...

  • Parts Advisor

    7 months ago

    Abbotsford, Canada Braber Equipment Ltd Full time

    **Parts Advisor** **Key Responsibilities include, but are not limited to**: - Process incoming sales orders using our ERP system (Syspro) and provide exceptional customer service and support - Assist customers with a variety of requests, including: recommending products, updating shipping statuses, and trouble shooting issues - Maintain an efficient sales...

  • Experienced Parts Advisor

    2 weeks ago

    Abbotsford, Canada Magnuson Ford Full time

    Magnuson Ford is seeking a experienced parts advisor to join our team. We are seeking someone who meets the following requirements: - Must maintain a broad knowledge of manufacturers new and recent products. - Provide accurate quotes to customers on an as needed basis. - Ensure parts availability to maintain workflow of technicians and customers. - Respond...

  • Rv Parts Advisor

    7 days ago

    Abbotsford, Canada Glenn's RV Full time

    Our local family business is growing again looking for an experienced RV Parts Advisor to join our team. Full time 40 hrs a week Monday - Friday 8:00-4:30pm Closed Weekends Paid Stat Holidays Benefits after 3 months Wage and Performance Review at 3 months Yearly reviews Flexible Vacation time **Duties**: Assist customers over the phone and in store...

  • Parts Advisor

    2 weeks ago

    Abbotsford, Canada Westerra Equipment Full time

    **Westerra Equipment **has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...

  • Parts Advisor

    2 weeks ago

    Abbotsford, Canada Westerra Equipment Full time

    **Westerra Equipment **has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...

  • Parts Advisor

    7 days ago

    Abbotsford, Canada Westerra Equipment Full time

    **Westerra Equipment **has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...

  • Service/parts Advisor

    5 days ago

    Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

    **Triple Eight Transport **is an asset based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States! If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces...

  • Service Advisor

    5 days ago

    Abbotsford, Canada Grampa's RV Ltd. Full time

    RV Service Advisor _ **Company description** Grampa's RV is a growing RV Service company specializing in RV insurance claim repairs and general coach and trailer service. **Job description** We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include...

  • Service Advisor

    6 days ago

    Abbotsford, Canada First Truck Centre Full time

    **SERVICE ADVISOR POSTING** First Truck Centre is Canada's first and longest standing DTNA Elite support certified group of facilities in Canada. Representing brands like Freightliner, Western Star, Autocar and Thomas Built Bus, we provide total customer support. Through our values of being honest, a good team player, and having a smart work ethic, we...

  • Service Advisor

    6 days ago

    Abbotsford, Canada AutoCanada Inc. Full time

    **Full-Time Automotive Service Advisors** **Abbotsford Volkswagen** **Abbotsford, British Columbia** Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our team at Abbotsford Volkswagen! **Abbotsford **Volkswagen **is looking for experienced full time **Service Advisors **to join our growing team! You...

  • Service Advisor

    4 months ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. The primary focus of the Service Advisor is...

  • Service Advisor

    21 hours ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. The primary focus of the Service Advisor is...