Guest Services Manager

**Overview** We are seeking **Guest Services**team members for the 2025 season who bring professionalism, reliability, and exceptional customer service skills to our team. This role is a dynamic blend of water taxi operation, outdoor guiding, and guest service management. **Key Responsibilities**: - Operate the lodge’s water taxi, ensuring guest safety...

Black Rock Oceanfront Resort is seeking a dedicated Guest Services Supervisor to lead our front desk team and deliver exceptional hospitality to every guest. This role requires someone with a commitment to excellence and accountability, proven leadership skills, and a talent for creating memorable guest experiences. **About the Role** As the Guest Services...

If you love people, this is the role for you! Welcome folks from around the world and around the corner. You’re a west-coast Ambassador brimming with warmth and hospitality. As first point of contact for guests, you’ll help people get settled at the resort and connect to all the amenities and experiences that will make their trip one to...

If you love people, this is the role for you! Welcome folks from around the world and around the corner. You’re a west-coast Ambassador brimming with warmth and hospitality. As first point of contact for guests, you’ll help people get settled at the resort and connect to all the amenities and experiences that will make their trip one to...

Elevate Guest experiences at our welcoming oceanfront resort as the Manager on Duty, where you will be the orchestrator of seamless operations and model exceptional service. Your role involves actively resolving accommodation and food service issues promptly and supporting the team to ensure smooth sailing at the resort, even in the absence of department...

Do you have demonstrated leadership skills, all-around maintenance know-how and a passion for an outstanding guest experience? At Black Rock Oceanfront Resort, we’re looking for a hands-on Assistant Maintenance Manager that will help to oversee the Maintenance Team’s ongoing beautification, preventative maintenance, and repair of our property and...

Are you passionate about creating picture-perfect spaces and leading a dedicated team? Black Rock Oceanfront Resort is searching for an Assistant Housekeeping Manager who is ready to take on the challenge of maintaining our premier west coast resort's high standards while keeping a grounded, supportive, team-oriented approach. **About Us**: Nestled among...

Job Description_**:Spa Practitioner** - Department_**:Spa** **Job Summary** To provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives. C**ompetencies Required** **Education/Experience** - Completion of High School - Massage...

Job Description_**:Spa Practitioner** - Department_**:Spa** **Job Summary** To provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives. C**ompetencies Required** **Education/Experience** - Completion of High School - Massage...

**Overview** We are seeking two Team Leads to join our team for the 2025 season. The Team Lead position is a key leadership role responsible for overseeing daily lodge operations, managing staff, and ensuring an exceptional guest experience. Team Leads will alternate morning and evening shifts and share on-call responsibilities to provide coverage throughout...

This role offers an exciting opportunity to lead our outlets team, with a primary focus on enhancing food and beverage (F&B) service operations and elevating the guest experience. As a key member of our team, you'll play a crucial role in providing ongoing coaching and training to our service staff, ensuring they deliver exceptional service on the floor. In...

The Housekeeping Supervisor (Assistant Executive Housekeeper) organizes employee shifts, trains and motivates team members and checks private and public areas for tidiness. This role is for someone that excels at implementing appropriate sanitation regulations, takes pride in providing an outstanding hospitality experience to guests and has demonstrated team...

Ready to lead a supportive and cohesive housekeeping team at a premier oceanfront resort? We’re looking for someone who will be seen as a trusted leader by a multicultural team—someone who values excellence, stays grounded, and can balance both the big picture and budgetary needs. You lead with a commitment to hospitality, creating a positive, inclusive...

Want to work with an exceptional team of food and beverage enthusiasts? Come help our guests from near and far make memories of a lifetime in the most beautiful dining room on the coast! **Position Responsibilities**: - Exceed guests’ expectations by providing exceptional customer service and anticipating guests’ needs. - Maximize food and drink...

Come make our guests feel welcome dining at the Black Rock Resort! Position Responsibilities: - Answering the phone, responding to restaurant guest inquires and booking reservations - Greeting and seating guests - Informing guests of daily specials - Clearing, cleaning and sanitizing tables and chairs - Otherwise assisting to maintain cleanliness and...

As a **Associate Member Experience** you would be responsible for: - Embraces Company's Leadership Best Practices - Provides our Members and Guests with Authentic service - Ensures all Members' and Guests are welcomed and registered to Embarc and acts as an ambassador of the Company - Provides concierge services - Performs Housekeeping duties as assigned. -...

**Overview** We are seeking enthusiastic and hardworking Dock Staff to join our team for the 2025 season. As Dock Staff, you’ll be at the heart of the guest experience, ensuring smooth operations on and around the dock while providing excellent customer service. This is a physically demanding yet rewarding role that combines outdoor work with opportunities...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Resort **Tasks**: - Select and purchase equipment and supplies - Plan and co-ordinate activities of housekeeping supervisors and crews - Co-ordinate inspection of assigned areas - Supervise staff - Ensure that safety standards and departmental...

Are you passionate about creating unforgettable experiences? Do you have a knack for crafting tantalizing beverages and connecting with guests? Look no further - we have the perfect opportunity for you at Big Beach Lounge and Currents Restaurant. **Position Responsibilities**: - **Customer Service Excellence**: Engage with Guests in a friendly, attentive,...

We are seeking a talented and experienced Executive Chef to lead our culinary team at Currents Restaurant, including catering for Black Rock Oceanfront Resort Events. This role is key to ensuring our kitchens are cost-effective, efficient, and consistently producing top-quality food that meets our high standards and exceeds guest expectations. **About...