Housekeeping Manager

2 months ago

Ucluelet, Canada Black Rock Oceanfront Resort Full time

Ready to lead a supportive and cohesive housekeeping team at a premier oceanfront resort? We’re looking for someone who will be seen as a trusted leader by a multicultural team—someone who values excellence, stays grounded, and can balance both the big picture and budgetary needs. You lead with a commitment to hospitality, creating a positive, inclusive workplace where everyone can thrive.

If this sounds like your next career move, read on

**Position Responsibilities**:

- Set and uphold Black Rock Resort’s housekeeping standards, reflecting the quality of a premier west coast resort, while supporting sustainability goals and maintaining budgetary oversight.
- Lead, coach, and mentor a multicultural Housekeeping Team to foster a collaborative, high-morale environment, providing opportunities for growth and encouraging top-quality work.
- Serve as a key figure in building an inclusive and supportive team culture, while collaborating with the Management Team to deliver an exceptional guest experience.

**Competencies Required**:

- 3+ years housekeeping experience in a leadership role
- Knowledge of Agilysys, Versa, and Service would be an asset
- Some formal Hospitality Industry education is an asset
- Exceptional customer service sills and standards
- High attention to detail
- Excellent verbal, listening, and written communication skills
- Ability to multi-task, stay organized and thrive in a busy service environment
- Flexible availability
- Team-minded attitude
- Physical ability to lift up to 50lbs, climb multiple stair sets, and can be comfortable in walking for over 50% of any given day
- Cultural sensitivity and awareness

**Benefits**:

- Wage Commensurate to Experience
- Medical, Dental, and Life Insurance benefits
- Associate Rates for hotel stays
- Volunteer Support Opportunities
- Team Enrichment Events
- Financial Support for Relevant Education Opportunities
- Low cost On-site Housing, if required and as available
- Inclusive Work Environment

This job description is intended an introduction of the role, rather than a complete list of skills, efforts, duties, responsibilities or working conditions associated with the position.

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