Bartender

Are you passionate about creating unforgettable experiences? Do you have a knack for crafting tantalizing beverages and connecting with guests? Look no further - we have the perfect opportunity for you at Big Beach Lounge and Currents Restaurant.

**Position Responsibilities**:

- **Customer Service Excellence**: Engage with Guests in a friendly, attentive, and professional manner. Understand their preferences and provide personalized recommendations.
- **Taking Orders**: Listen attentively to Guests' drink preferences, both alcoholic and non-alcoholic, and accurately input their orders. Answer questions about ingredients and make suggestions based on their tastes.
- **Mixology and Beverage Preparation**: Craft a variety of beverages, including cocktails, mocktails, beer, wine, and spirits, following recipes and techniques to ensure consistency and quality.
- **Drink Presentation**: Pay attention to drink presentation, garnishes, and glassware to enhance the visual appeal of beverages served.
- **Cash Handling and Transactions**: Process payments accurately, handle cash, operate POS (point of sale) systems, and manage tabs efficiently.
- **Maintaining Cleanliness**: Keep the bar area clean, organized, and well-stocked. Wash glassware, utensils, and bar tools regularly to ensure hygiene and a seamless workflow.
- **Inventory Management**: Monitor stock levels of beverages, mixers, garnishes, and other supplies. Restock as needed and communicate inventory needs to management.
- **Menu Knowledge**: Familiarize yourself with the menu offerings, including daily specials and promotions. Be able to describe and recommend menu items to customers.
- **Interaction and Engagement**: Initiate conversations, build rapport, and create a welcoming atmosphere. Attend to customers' needs promptly and maintain a friendly demeanor.
- **Responsible Serving**: Adhere to laws and regulations regarding alcohol service, checking IDs to verify legal drinking age, and ensuring customers are not overserved.
- **Problem Solving**: Handle customer complaints or issues diplomatically, finding solutions to ensure guest satisfaction.
- **Collaboration**: Coordinate with kitchen staff, servers, and management to ensure orders are accurate and timely, and overall service runs smoothly.
- **Upselling and Salesmanship**: Utilize suggestive selling techniques to promote high-margin items and enhance the overall revenue of the establishment.
- **Preventive Maintenance**: Regularly clean and maintain bar equipment to ensure it's in proper sanitary working condition.
- **Knowledge of Mixology Trends**: Stay updated on current mixology trends, new ingredients, and cocktail innovations to offer unique and exciting options to customers.
- **Training and Mentorship**: Provide guidance and training to new bartenders or lounge staff, sharing your knowledge and skills to promote a cohesive team environment.
- **Event Support**: Assist in organizing and executing special events, promotions, or themed nights that enhance the overall customer experience.
- **Resourceful Efficiency**: Actively strive to minimize wastage while meticulously adhering to recipes and inventory control procedures. By managing ingredients thoughtfully, you contribute to both a sustainable operation and consistent quality in every pour.

**This position requires**:

- Responsible Beverage Service Certificate (Serving It Right) Required
- Relevant Experience with cocktails and specialty drinks
- Completion of Bartending Course is an asset
- Knowledge of Wines, Beer and Spirits
- Standard Cash Handling
- FOODSAFE certification is an asset
- Luxury Resort/Hotel Experience
- Exceptional Customer Service
- Excellent Verbal, Listening, and Written Communication Skills
- Ability to Multi-Task and Work Under Pressure
- Ability to work unsupervised
- Flexibility in Work Tasks and Work Schedule
- Organizational skills
- Cash Handling experience
- Physically Able to Lift/Move up to 50 lbs.
- Cultural Sensitivity and Awareness
- Ability to stand for extended periods of time

**Benefits**:

- Medical, Dental, Life Insurance & benefits
- Associate Rates for hotel stays
- Volunteer Support Opportunities
- Team Enrichment Events
- Financial Support for Relevant Education Opportunities
- Inclusive Work Environment

This job description is intended an introduction of the role, rather than a complete list of skills, efforts, duties, responsibilities or working conditions associated with the position.