Administrative Assistant
6 months ago
Job description
We are a growing organization looking for an Administrative Assistant to join our team.
Who We Are
We provide emergency response, restoration and reconstruction to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mould and other hazards.
Position Summary
As an Administrative Assistant you will work closely with the other staff on restoration projects by supporting and assisting in areas of administration, communication, and meeting or exceeding key performance indicators (KPIs). Construction knowledge an asset but not essential.
Key Responsibilities
- Enter and maintain complete job file information and date milestones in our project management software and online communication platforms
- Set up and keep organized paper job files
- Manage incoming calls to facility, answering questions and/or directing them to the appropriate team member.
- Schedule internal staff and subtrades to complete reconstruction of insureds home.
- Type/transcribe and upload/send required job file documents
- Maintain communication and liaise with various stakeholders
- Assist with regular reporting requirements
- Perform all tasks in a timely manner with the aim to meet or exceed client needs (KPIs)
**Qualifications**:
- 1+ years of experience working in an administrative position
- Experience in construction, restoration, or insurance industry an asset but not essential
- Strong computer skills, able to learn new programs with ease
- Typing speed of 40+ wpm accurately
- Strong administrative and clerical skills
- Strong customer service skills
- Ability to adapt in a changing environment
- Able to empathize with clients/customers who have experienced loss of personal property
- Able to work in constantly changing environment and prioritize tasks
*
ServiceMaster Restore of Oakville is a franchise based out of Oakville, Ontario.
Competitive wage based on experience.
**Job Type**: Full-time
**Salary**: $20.00 to $21.00 per hour
**Salary**: $20.00-$21.00 per hour
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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