Pension Communication

4 weeks ago

Vaughan, Canada Manion Wilkins & Associates Full time

**WHO ARE WE?**

We’re Manion, a Canadian firm that provides third party benefits administration, payments, and consulting services. Providing solutions to streamline the administration of an organization’s pensions and health benefits, they know how to deliver the highest value. Manion leads the way in web-based plan access and administration, making it possible for Canadians to live healthy lives.

**YOUR ROLE**

Are you an energetic, highly motivated, self-starter?

Maybe you are a recent College graduate from a Business Administration discipline?

Maybe you are an exceptional Customer Service Representative in a retail environment, looking for a permanent full-time role that will allow you to work Monday through Friday, and occasionally allow you to work from home?

We hope our search ends now, with YOU

As a Pension Communications and Information Associate at Manion, reporting to the Pension Communications and Information Supervisor, you will be part of a team of pension administrative staff focused on delivering exceptional service to all our Pension Clients and their members alike.

**YOUR IMPACT**

In this role you would be responsible for the following:

- You will handle all incoming Pension Applications
- You will manage distribution of all outgoing pension communications
- You will handle all incoming Pension Benefit Elections - finalizing benefit amounts, and payment instructions for processing by Pension Plan custodian.
- You will manage in person member inquiries related to Pensions
- As required, participate in project work.

**THIS IS YOU**
- College Diploma or equivalent combination of education and working experience
- One to three years of working experience in a customer service role
- Strong written and verbal communication skills
- High proficiency with Microsoft Office
- Bilingual English/Portuguese/Italian - oral and written is an asset.

**WHAT YOU'LL GET**
- Comfortable compensation
- Flexible office arrangements
- Free onsite parking
- Wellness program, and Fitness program
- Registered pension plan, and Group RRSP and TFSA
- Group benefits (we ARE be good at this)
- Career development

**CORE COMPETENCIES**

We want you to be able to look beyond your desk and see how you fit into the whole department as a person and as an employee. We expect you to be fully engaged as you learn and grow with us, and not just watch the clock tick down. You’ll be a perfect fit if:
You are **Customer Focused** - in everything you do, you consider the people we serve.

You are **People Oriented** - you build strong working relationships with different personalities quickly. People enjoy being around you.

You are a **Team Player** - you look for ways to pitch in, and work well with a variety of personalities.

You are **Organized** - since every client is different, timelines and demands vary. You know how to track everything, so nothing is mishandled.

You have **Resilience** - you know how to juggle deadlines and competing demands. When you’re under pressure, you rise to the occasion.

**WHY YOU WILL LOVE WORKING FOR MANION**

We have a very strong family-oriented culture. Our work is meaningful, connecting people to healthier lives. The biggest reason we love coming to work is that we love working together. That’s why finding the right fit is so important to us.

This is a fun, vibrant community to work in every day. We know each other by name, our social and wellness committees help us celebrate achievements, mark life events, and facilitate activities on a regular basis.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

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