Medical Office Assistant
4 weeks ago
C-health is a network of multidisciplinary medical clinics, working within a collaborative infrastructure to provide our patients with complete comprehensive care. We provide this through the collaboration of our multiple divisions:
- C-era Cardiometabolic Evaluation and Risk Assessment Clinic,
- C-endo Diabetes and Endocrinology Clinic
- C-impact Multi-Specialty Community Clinic
- C-health Research Innovations in Clinical Trials, Diagnostics, and Care Delivery
- C-diagnostics Cardiometabolic and Cardiopulmonary Testing
C-health is committed to access, innovation, and system enhancement in healthcare. At C-health, we are an organization of innovative thinkers that challenge traditional norms with the goal of delivering quality care in a new and sustainable way. We are not just focused on delivering care today, but we are envisioning and creating the healthcare of tomorrow. We do this with a strong commitment to working within, supporting, and enhancing the public health system.
**Why Work Here**:
Great location
Work-life balance
Professional environment
Caring Leadership
Meaningful contribution to our community and the public
Growth & challenge
**Job Overview**:
**What you'll do**:
- Greet all patients upon arrival or over the telephone.
- Responsible to responding to patient inquiries.
- Patient registration, booking, confirming, and rescheduling patient appointments.
- Confirming patient appointment & procedures, ensuring that necessary preparation instructions are conveyed.
- Ensure that patient reports, tests, and labs are properly organized & input into the patient’s charts.
- Provide administrative support to the physicians and other healthcare professionals.
- Faxing, mailing and/or scanning correspondence or patient results.
- Liaise with other healthcare professionals to ensure continuity of care and coordination of appointments.
- Ensure patient confidentiality.
- Perform other related clinical, administrative tasks or special tasks, as required.
- Ensure clear communications with physicians and other healthcare professionals as required in the course of patient care, diagnosis and treatment.
- Maintain orderly electronic patient records, handles all patient-related information in compliance with the Health Information Act (HIA), Privacy policies and procedures, and all other C-health established policies.
- Follow standards of cleanliness & safety.
- Participation in continuous training within C-health’s protocols.
**What you bring**:
- Medical Office Assistant certification, preferred.
- Leadership and supervision experience an asset.
- Electronic Medical Record (EMR) experience required. Accuro is an asset.
- Knowledge of medical terminology and medical records management.
- Flexibility and an ability to react quickly in a fluid and fast-paced environment.
- Demonstrated ability to prioritize workflow.
- Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
- Highly motivated, takes initiative, demonstrates adaptability and flexibility.
- Displays professionalism, strong ethics, confidentiality, and reliability.
- Possesses a positive attitude.
- Independent judgment, discretion, and diplomacy.
- Dedicated, personable, and confident person, passionate about their career.
- Makes decisions and recommendations governed by general procedures and guidelines.
- Exercises independent judgment in planning, organizing, scheduling of work.
- Exercises initiative in adapting procedures to address unusual problems.
- Is able to work in a fast-paced busy environment.
**Additional Details**:
**Job Type**: Part-time
**Salary**: $18.00-$20.00 per hour
Expected hours: 4 - 8 per week
**Benefits**:
- Company events
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Medical office: 1 year (preferred)
Work Location: In person
Application deadline: 2024-02-20
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