Medical Office Assistant

4 weeks ago


Edmonton, Canada Shifa Medical Clinic Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Bachelor's degree
- Experience: 1 to less than 7 months
- or equivalent experience
**Work setting**:

- Private sector
- Urban area
- Health care institution, facility or clinic
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
**Computer and technology knowledge**:

- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- Database software
- Presentation software
- Electronic mail
- Spreadsheet
**Security and safety**:

- Bondable
- Basic security clearance
- Criminal record check
- Child Abuse Registry check
**Transportation/travel information**:

- Own transportation
- Travel expenses not paid by employer
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:

- Life insurance
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities



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