Medical Office Assistant/receptionist
2 months ago
**Job description**
**OUR COMPANY**
Stratica Dermatology is a specialized dermatology practice that prioritizes excellent patient care. Our facility promotes overall wellness through dermatological services provided by experienced Dermatologists and General Practitioners with a specialization in skin. Stratica Dermatology was founded by Dr. Norman Wasel in 2005 and continues to provide diverse treatment protocols for dermatologic disorders for all age groups.
**PURPOSE**
**RESPONSIBILITIES**
- Greet clients upon arrival and check them in for their appointment
- Issues new patient intake forms and consent forms when needed
- Answer phones in a polite and friendly manner
- Provide patients in person and over the phone with answers to their inquiries.
- Run UVB light therapy treatments
- Perform routine cleaning of UV booths and administration area
- Autoclave tools
- Assist rooming patients and cleaning the room
- Help complete clinic AHS and Private billings
- Help manage nursing administrative tasks such as biologic enrollments and health insurance coverage
- Perform end of day cash out
- Go above and beyond to meet client expectations
- Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties
- Perform appointment bookings, reminder and follow-up calls.
- Manage Juno EMR
- Educate patients on skincare and services that the clinic offers
- Accept client payments in a professional and confidential manner
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Always maintain a professional environment
- Participate in employee training and customer service training as needed
- Perform other duties as requested by management and doctors
**QUALIFICATIONS**
- MOA certification from an accredited institution (preferred)
- 1+ years of proven clerical or customer service work experience (mandatory)
- Previous experience in a dermatology clinic (preferred)
- Hands on experience assisting doctors and nurses (preferred)
- Proficient in Microsoft Office Suite programs
- Excellent communication skills, both written and verbal
- Ability to work as a team and independently
- Flexible availability, willingness to work weekends and evenings should clinic need
- Possesses excellent time-management skills
If you possess the experience, we are looking for please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Stratica Dermatology as your potential future employer
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week
**Salary**: From $18.00 per hour
**Benefits**:
- Company events
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
**Experience**:
- customer service: 1 year (required)
- medical office: 1 year (required)
Work Location: One location
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