Guest Service Agent

**Guest Services Agent**: **Responsibilities**: **Guest services**: - assists with complex reservations such as: meeting/workshop groups, weddings and team bookings - checking in and out hotel guests, activating keys, pre-authorizing credit cards, billing and cash handling, ensuring all applicable accurate records are created and maintained - preparing a...

Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

**Company Overview**: **Responsibilities and Duties** Create, modify and cancel reservations as per hotel procedures Handle all guest check-ins/check-outs Handle all guest registrations and room assignments Work closely and maintain proper communication with all hotel departments (housekeeping and maintenance) Resolve all customer complaints Maintain...

Required to work days, evenings, overnights, and holidays. Job Summary Process All guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and...

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...

JOB OVERVIEW Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND...

Are you quick on your feet? Do you have a passion for bowling, customer service and creating a memorable experience for guests? If so, then you might be the next great **Front Desk Agent** to join our dynamic team. Our **Front Desk Agents** are the face of our company and know how to make a great first impression by providing exceptional guest care from the...

As a Guest Services Representative, you are the first point of contact to our guests as they arrive to stay with us from their home away from home! This highly visible role gives the opportunity for casual conversation and has a direct impact in our guests’ experience as you check guests in and out, answer their inquiries, highlight the features of the...

**ABOUT US**: At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude. Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality...

**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GUEST SERVICES MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...

Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience Are you quick on your feet? Do you have a passion for bowling, customer service and creating...

As a member of our Reservations and Retail team you will contribute to an outstanding guest experience by providing visitors with information on our Cruises, Trolley Tours and Walking Tours, and completing transactions for tickets, passes and retail items. You will also be a key member of our guest engagement and operations team: engaging with guests and...

As a member of our Reservations and Retail team you will contribute to an outstanding guest experience by providing visitors with information on our Cruises, Trolley Tours and Walking Tours, and completing transactions for tickets, passes and retail items. You will also be a key member of our guest engagement and operations team: engaging with guests and...

As a member of our Reservations and Retail team you will contribute to an outstanding guest experience by providing visitors with information on our Cruises, Trolley Tours and Walking Tours, and completing transactions for tickets, passes and retail items. You will also be a key member of our guest engagement and operations team: engaging with guests and...

**REPORTS TO**:ASSISTANT GENERAL MANAGER **POSITION OVERVIEW**: You are responsible for leading a front desk team that delivers unique, genuine, and memorable guest experiences by using strong customer relations and leadership capabilities. You will need to make effective quick decisions and problem-solve to achieve the highest quality guest experience...

As a member of our Reservations and Retail team you will contribute to an outstanding guest experience by providing visitors with information on our Cruises, Trolley Tours and Walking Tours, and completing transactions for tickets, passes and retail items. You will also be a key member of our guest engagement and operations team: engaging with guests and...

**Company Overview**: **Responsibilities and Duties** Create, modify and cancel reservations as per hotel procedures Handle all guest check-ins/check-outs Handle all guest registrations and room assignments Work closely and maintain proper communication with all hotel departments (housekeeping and maintenance) Resolve all customer complaints Maintain...

You are responsible for leading a front desk team that delivers unique, genuine, and memorable guest experiences by using strong customer relations and leadership capabilities. You will need to make effective quick decisions and problem solve to achieve the highest quality guest experience while ensuring compliance with brand and financial standards. You are...

**POSITION OVERVIEW**: You are responsible for leading a front office team that delivers unique, genuine, and memorable guest experiences using strong customer relations and leadership capabilities. You will need to make effective quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with brand and financial...