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Collections Analyst
4 months ago
Collection Analyst
We’re looking for like-minded individuals to join our team.
This is a Full-time, Salaried position.
**About The Collection Analyst**
**What you will do in the role**:
- Complete cheque deposits on a bi-weekly basis, at office using the cheque scanner.
- Investigate payment discrepancies and respond to customer inquiries.
- Manage the recording and collection of direct delivery accounts receivable to ensure timeliness
- Perform account reconciliations to identify unpaid amounts on customer accounts
- Maintain a sound credit policy which keeps credit losses and slow collection of receivables at a minimum, ensuring maximization of sales revenue
- Clear unapplied cash to customer accounts ensuring up to date payment information
- Derive timely resolution of disputes through discussions and order freezing
- Accurate tracking of customer responses and payment agreements into database
- Assess risks against potential sales through credit assessment and rating tools
- Determine risks and opportunities for A/R collection
- Setup and maintain customer accounts.
- Using Excel and Syspro, sends monthly customer statements electronically.
- Prepare and issue invoices, pre-bills to customers. Manages deposit billings and reconciles each project on a monthly basis, prior to month-end close.
- Review A/R aging listings and provide analysis to senior management.
- Establish effective and cooperative working relationships with internal departments
- Other duties as assigned.
- Able to lift up to 15lbs; may work in hot areas 5%, noise 0%.
- Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.
**What you bring to the role**:
- College Diploma or Bachelor’s degree in accounting, finance or business administration
- 2 years of experience in an accounts receivable or collection role is an asset
- Willingness to go the extra mile for customers and employees.
- High attention to detail required
- Strong and positive communicator (customer service skills a plus)
- Able to deal with customers sensitively and professionally at all times
- Excellent computer skills, intermediate MS office skills with some technical aptitude
- Highly organized and able to prioritize work.
- Strong analytical and problem-solving skills
- Strong computer skills including Excel skills a must (pivot tables, v-lookup, dataset management) (Syspro a plus)
- Ability to quickly learn systems and processes
- Ability to work independently
- A clear background check for criminal and/or credit is required
**This position works out of our Mississauga, Ontario location. Hours are typically 8:30am to 5:00pm.**
Want to see what it's like working at MAD? **Visit us on **Facebook**.**_
We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process._**
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