Sales Effectiveness Specialist

2 weeks ago

Langley, Canada First West Credit Union Full time

We are currently seeking a Sales Effectiveness Specialist to join our team.

This role is responsible for the coordination and implementation sales, service and member experience of initiatives and projects across First West, including being the key departmental reporting resource. Under the direction of the Senior Manager, Sales Effectiveness, the Specialist manages and implements solutions to business problems including: planning, defining processes and business requirements, preparing business cases, implementing strategies, monitoring progress and deliverables, and securing consensus and co-operation from users and business owners, and measuring/monitoring. Day to day activities include: providing support to member facing teams and leaders, and manages day-to-day correspondence, tool design & delivery, sales tracking, reporting, and campaign management.

**Here’s what would be included as a part of your typical day**
- **Retail and Business Banking Support**:Acts as primary resource and contact for member facing teams on sales effectiveness, member experience or vendor related inquiries including, but not limited to: CRM, CIP and Beyond sales processes and rules, campaigns, products or services, Collabria, CUMIS and merchant services.
- **Performance & Insights Reporting**:Builds and maintains written and detailed data reporting for sales, campaigns, vendor partners, and projects using various data sources and survey results.
- **Sales & Experience Program Maintenance**:Coordinates and implements guidelines, metrics, reporting and audit for various programs (Beyond, incentive programs, in branch reviews). Organizes, completes field work, and enables various programs. Provides recommendations to leadership as required on program updates.
- **Sales Products, Initiatives and Campaign Delivery**:Contributes to and leads implementation of new First West products, services and campaigns, including developing and leading sales training webinars, creating SOPs and writing communications; creates sales huddles, scripts, routines, toolkits to support ongoing sales effectiveness; and collaborates with other shared services teams including but not limited to IT, Enterprise Insights, Marketing, Learning and Development, Member Experience, Operations, and regional leadership to deliver on Advisory Sales initiatives
- **Communications**:Shares relevant insights on Yammer to inform and create conversations; creates content and maintains the HUB pages owned by the department. Manages group inboxes by responding to and resolving staff and member needs internally and with vendor partners to maintain a working relationship. Escalates to other area leaders as appropriate.

**Required Skills, Experience & Qualifications**
- High School Diploma required
- Business/related field of study/ Lean certification (Whitebelt or equivalent) preferred
- 3 years’ experience in the financial services or retail industry required
- Experience servings members / clients in a banking environment and understanding data-based reporting for sales, operational, and insights use preferred
- Effective time management and organizational skills to work independently and manage competing priorities and deadlines.
- Able to build trusted relationships with stakeholders.
- Problem solver with high attention to detail and accuracy.
- Resilient to change and able to effectively function in a quickly changing and less structured environment.
- Competency in CRM and Banking systems
- Ability to communicate effectively, verbally and in writing, as well as through data.
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

**Why work for us?**

We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

- A competitive base salary plus performance-based incentive compensation
- Annual merit pay increases
- Flexible benefits as well as support for retirement benefits
- Vacation time, a flexible “Day4U” and the option to purchase up to five additional vacation days
- Other financial perks such as our Employee Banking Advantages which includes waived or reduced financial service fees, reduced rates on personal loans, mortgages and no-interest loans on lifestyle-related items that promote health, wellness, learning and business aptitude

In addition, you can enjoy socially conscious perks, like three paid days off every year, to volunteer for causes you care about.

**Diversity & Inclusion**:

  • Communications & Social Media Specialist

    2 weeks ago

    Langley, Canada Motor Vehicle Sales Authority Full time

    The Vehicle Sales Authority builds public confidence in the motor dealer industry in BC by engaging and educating industry and consumers, ensuring a safe and reliable motor vehicle buying experience. As an independent, non-profit, regulatory agency that oversees the sales of personal-use new and used vehicles, the VSA: - licenses motor vehicle dealerships,...

  • Communications & Social Media Specialist

    7 days ago

    Langley, Canada Motor Vehicle Sales Authority Full time

    The Vehicle Sales Authority builds public confidence in the motor dealer industry in BC by engaging and educating industry and consumers, ensuring a safe and reliable motor vehicle buying experience.As an independent, non-profit, regulatory agency that oversees the sales of personal-use new and used vehicles, the VSA:licenses motor vehicle dealerships,...

  • Sales Manager

    1 week ago

    Langley, Canada Hardy Sales Full time

    **Job description**: Reporting directly to the company President and leadership team, you will take ownership of the Sales Department and will be responsible for the day-to-day management of all sales operations, activities, and staff. As a member of the leadership team you will also provide input into the strategic decisions and direction of the...

  • Inside Sales

    2 weeks ago

    Langley, Canada Liteline Corporation Full time

    Are you interested in advancing your career with a dynamic and innovative sales team? Would you be thrilled to join a rapidly growing organization? How about a place where we constantly challenge the status quo and question our assumptions? **About us**: Established in 1979, Liteline Corporation is Canada's premier privately-held lighting manufacturer. We...

  • Product Sales Specialist

    1 week ago

    Langley, Canada Leavitt Machinery Canada Inc. Full time

    **Leavitt Machinery** is one of the fastest growing material handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved continued growth over the past 25 years. Leavitt Machinery is an integral entity within the Venturis group of companies, an extensive and integrated...

  • Trade Marketing Specialist

    1 week ago

    Langley, Canada Direct Plus Food Group Full time

    LES & **JOB TITLE**:SA TRADE MARKETING SPECIALIST **JOB CATEGORY**: MARKETING **Department/Group**:Marketing **Travel required**:Y **Location**:LANGLEY, BC **OVERVIEW**: Direct Plus Food Group is a fast-growing sales, merchandising and distribution company representing many fine brands to the Retail market. Our product offering is carefully selected and...

  • Sales & Marketing Specialist (Consumer Goods)

    2 months ago

    Langley, Canada CPG Connect Full time

    **Sales & Marketing Specialist (Consumer Goods)** Our client, a rapidly growing **Consumer Goods** - **Confectionery **company, located in **Langley, BC** is looking to hire a **Sales & Marketing Specialist** to join their team on a **Permanent, Full-time basis.** Reporting into the Head of Marketing, the Sales & Marketing Specialist will be responsible...

  • Sales & Marketing Specialist (Consumer Goods)

    1 day ago

    Langley, Canada CPG Connect Full time

    **Sales & Marketing Specialist (Consumer Goods)** Our client, a rapidly growing **Consumer Goods** - **Confectionery **company, located in **Langley, BC** is looking to hire a **Sales & Marketing Specialist** to join their team on a **Permanent, Full-time basis.** Reporting into the Head of Marketing, the Sales & Marketing Specialist will be responsible...

  • Mortgage Specialist Assistant

    2 months ago

    Langley, Canada Royal Bank of Canada Full time

    **Job Summary** - Credit experience is an asset **What is the opportunity?** As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships...

  • Sales Specialist

    3 weeks ago

    Langley, Canada Cintas Full time

    **Requisition Number**: 171073 Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold calling, setting appointments with existing customers and prospects, presenting proprietary cleaning programs, and meeting a sales quota. The...

  • Sales Development Specialist

    1 month ago

    Langley, Canada NAPA Auto Parts Full time

    Company DescriptionBe part of a community of authentic, proud and trusted people Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don't just deliver car and heavy vehicle parts all around...

  • Post Office Specialist

    4 weeks ago

    Langley, Canada London Drugs Full time

    Post Office Specialist The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs. This is a customer service...

  • Flooring Specialist

    1 week ago

    Langley, Canada Atlantic Paint & Flooring Full time

    **Job Summary**: **Duties**: - Assist customers in choosing appropriate flooring materials based on their needs and preferences - Provide guidance on installation methods and maintenance procedures - Measure rooms to determine the amount of flooring materials needed - Coordinate with installation teams to ensure timely completion of projects - Handle...

  • Sales Advisor

    1 week ago

    Langley, Canada ActionLink Full time

    **Are you a fan of the newest consumer technology products?** **Then ActionLink needs you on our Home Electronics Sales Team!** ActionLink is seeking a driven individual to join our growing sales team and make quality connections inside a local Best Buy. This dedicated specialist will showcase and demonstrate the latest innovations in premium home cinema...

  • Beauty Sales Specialist

    3 weeks ago

    Langley, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with almost 40 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and...

  • Outside Sales Representative

    2 weeks ago

    Langley, Canada Verigo Logistics Full time

    Lead Generation Specialist **Duties**: - Walking into local businesses to introduce Verigo's logistics services. - Gather information on that specific companies logistics requirements. - Get in front of the decision maker within that organization. - Collaborate with the sales team to ensure a smooth handover of qualified leads - Maintain accurate records...

  • Leasing Specialist

    2 months ago

    Langley, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Mobile** **Leasing Specialist**. Please note this is an **onsite position located within...

  • Leasing Specialist

    2 months ago

    Langley, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist**. This is an onsite position located in Langley, BC. Possessing an...

  • Leasing Specialist

    1 day ago

    Langley, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist**. This is an onsite position located in Langley, BC. Possessing an...

  • Leasing Specialist

    2 days ago

    Langley, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Mobile** **Leasing Specialist**. Please note this is an **onsite position located within...