Housekeeping Supervisor

3 weeks ago

Burlington, Canada Pearl and Pine Retirement Residence Full time

**ABOUT US**

We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates success. We offer excellent benefits and perks, and a vibrant, fun, safe work environment and much more As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time. If you are passionate, creative, caring and energetic, we would like to hear from you

**Reports to**:Executive Director

**Job Summary**:The incumbent is responsible for facilitating the provision of high-quality housekeeping and laundry services for the property, resident and guest suites, and is responsible for the planning, organization, and supervision of the overall operation of the Housekeeping department in accordance with Signature policies, procedures and guidelines.

**Job Duties**:

- Assisting with the hiring, training and orientation of the department staff, ensuring that they understand their roles and can perform their work effectively.
- Provides daily oversight and discipline when necessary of the Housekeeping and laundry staff, with assistance from the Environmental Services Manager/Maintenance Manager.
- Providing guidance and supervision to the staff, resolving issues and encouraging their participation with in-service programs and ongoing education. Assist in the evaluation of staff performance.
- Enforce and adhere to all appropriate workplace regulations, compliances, and legislation regarding health and safety, and Company policies and procedures.
- Enforce the highest standards of professionalism by following the Company dress code and/or wearing the Company uniform.
- Provide feedback to the Environmental Services Manager/Maintenance Manager regarding hiring and performance of employees.
- Coordinate staff activities by scheduling work assignments, setting priorities, and delegating work accordingly; maintain shift schedules to ensure sufficient employee coverage.
- Assisting with the development and implementation of the cleaning schedule (daily, weekly, monthly, etc.)
- Performing cleaning duties according to established procedures in resident rooms when resident has been discharged and preparing room for new occupant.

Cleaning assigned areas as outlined in the Housekeeper job description
- Conducts quality audits of cleaning services throughout the property and resident suites as required.
- Reports observations to Manager concerning structural and equipment wear, defects and malfunctions.
- Attends and participate in-service meetings.
- Ensures adherence to policy and procedures including quality assurance, safety, and infection control.
- Participates in the Quality Improvement Program.
- Perform other duties as assigned.

**Performance Requirements**:

- Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day office practices.
- Demonstrates knowledge of Infection Control.
- Demonstrates knowledge in the ability to work safely with chemicals.
- Demonstrates basic competencies of Professionalism, Engagement and Respect.
- Demonstrates strong organizational skills and the ability to train and direct housekeepers.

**Knowledge and Skills Required**:

- Housekeeping experience required.
- Strong verbal/written English communication skills.
- The ability to work safely with chemicals.
- Knowledgeable in Health and Safety regulations.
- Ability to operate cleaning equipment.
- Computer proficiency (i.e. Microsoft Office, online ordering)
- Excellent organizational and time management skills.
- Leadership/Management Experience

**WHO YOU ARE**
- Have a high school diploma or equivalent combination of education and experience
- Previous housekeeping experience
- Strong command of the English language, both verbal and written
- Knowledgeable in Health and Safety and sanitation regulations
- Strong organizational skills Must be able to provide a police check with vulnerable sector screen upon hire
- Must be able to provide a record of immunization for TB test upon hire and show proof of full vaccination status.
- Must be able to provide a police check with vulnerable sector screen upon hire

**HOW TO APPLY**:
**ACCOMMODATION**:
**Salary**: $18.55-$20.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- BURLINGTON, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (required)

Work Location: One location

Application deadline: 2023-02-10

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