Service Writer

1 month ago

Lethbridge, Canada Rocky Mountain Equipment Full time

**JOB TITLE**:Service Writer

**POSITION TYPE**:Permanent, Full-Time

**BRANCH: Lethbridge**, AB**

**REPORTING TO**:Service Sales Manager

The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in Canada, RME consists of 45 construction and agricultural equipment branches across Alberta, Saskatchewan and Manitoba. Our commitment of doing Right by You empowers us to provide a consistent, reliable and safe experience to all our customers and build long-lasting relationships with the greater community.

The **Service Writer** helps keep everything in line in the service department —things would go awry without them. From scheduling work orders to connecting with customers and technicians to get the work done, the service department runs smoothly because of this critical role. If process-driven, efficient and organized describe how you like to work, the Service Writer position is for you. It doesn’t stop there—RME is committed to offering comprehensive training, support and career development to our employees to assist them with their career goals.

**Job Duties and Responsibilities Include**:

- Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently
- Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals
- Keep accurate records of customer surveys
- Work with Service Manager on day-to-day operations of the service department
- Employee must adhere to all Occupational Health and Safety Standards—RME is committed to the protection and wellness of its employees

**Job Requirements and Qualifications Include**:

- High school diploma
- Excellent computer skills including Microsoft Word, Excel, and other software
- Exceptional customer service skills and communication skills
- Administrative duties
- Technical Knowledge of agriculture and/or construction equipment is an asset
- Previous warranty administration experience with Case IH equipment and Case CE equipment.
- Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset

We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days—six paid personal days for all employees each year.

  • Service Writer

    5 months ago

    Lethbridge, Canada Diesel Tech Services Full time

    Diesel Tech Services is hiring for a service writer in a heavy duty mechanic environment. Responsibilities include: - customer service - communicating with customers, scheduling appointments, approving repairs, etc. - assigning techs to jobs - communicating with techs on work orders, repairs etc. - documenting repairs, invoicing customers -open, amend and...

  • Auto Service Writer

    2 months ago

    Lethbridge, Canada Canadian Tire #441 Full time

    Canadian Tire North is currently hiring an **Automotive Service Writer**. Open availability required. Our Service Centre hours are 8am-6pm Monday-Friday, 8am-5pm Saturdays, and 9am-5pm Sundays. All applicants must have automotive experience. The Service Writer works in a fast-paced Automotive Service Centre environment communicating directly with customers,...

  • Technical Proposal Writer

    5 months ago

    Lethbridge, Canada Biogenie Full time

    **Job Description**: Your Employer ** Dare to join Englobe** At nearly 3,000 people, Englobe is one of Canada’s premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United Kingdom and France, we are conveniently located to support large - and...

  • Technical Writer

    2 months ago

    Lethbridge, Canada 1st Choice Savings and Credit Union Ltd Full time

    **About us** 1stChoice Savings is a full-service financial institution and cooperative serving approximately 18,500 members through a network of 5 branch locations in Southern Alberta. With assets under administration of $950 million, 1st Choice Savings is a financially strong Credit Union with promising potential for continued growth. The organization...

  • Apprentice Rv Service Technician

    5 months ago

    Lethbridge, Canada Four Seasons Sales Full time

    **Who we are**: Four Seasons Sales is Canada’s fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America’s top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the...

  • Service Writer/advisor

    5 months ago

    Lethbridge, Canada PARTS FOR TRUCKS Full time

    _**Fleet Brake Parts and Service ( a division of Parts for Trucks) **_is one of North America’s fastest-growing and largest independent distributors and marketers of heavy-duty parts and services. We have 14 locations spread from British Columbia to the Atlantic and have a proven track record. Our organization is powered by effective leadership,...

  • Inside Sales Representative

    2 months ago

    Lethbridge, Canada Fountain Tire Full time

    Overview: **Fountain Tire Lethbridge North, **an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an **Inside Sales Representative/Service Writer.** At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits: **What is in it for...

  • Philosophy Assistant Professor Position

    3 weeks ago

    Lethbridge, Alberta, Canada University of Lethbridge Full time

    Position OverviewThe Department of Philosophy at the University of Lethbridge invites applications for a tenure-track position at the rank of Assistant Professor to begin as early as July 1, 2024. The successful candidate will have a Ph.D. (or be ABD with a set defense date) in Philosophy, with a specialization in Ethics, broadly construed. We will consider...

  • Philosophy Assistant Professor

    5 months ago

    Lethbridge, Canada University of Lethbridge Full time

    Position Details The Department of Philosophy invites applications for a tenure-track position at the rank of Assistant Professor to begin as early as July 1, 2024, subject to budgetary approval. Hiring salary will range from $79,132 to $92,000, commensurate with qualifications and experience.The successful applicant will have a Ph.D. (or be ABD with a...