Concierge - Part-time

2 weeks ago

Ottawa, Canada Wellington West Retirement Community Full time

**CONCIERGE [PT/CAS and DAY/EVENING/WEEKENDS]**

**ABOUT US**

We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates success. We offer excellent benefits and perks, and a vibrant, fun, safe work environment and much more As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time. If you are passionate, creative, caring and energetic, we would like to hear from you

**THE OPPORTUNITY**

Reporting to the Executive Director, the successful incumbent in the position of **Concierge** will be responsible for providing exceptional customer service to our residents and guests, in person and by telephone, to address questions/concerns about Wellington West Retirement Community, its’ services and events.

**WHAT YOU’LL DO**
- Communicate information about the Community and its services/programs
- Schedule travel and transportation for residents
- Provide access, entrance and exit supervision for residents and guests
- Create, print and update documents pertaining to the activities and operations of the Community
- Continuously follow our “good customer service” principle and ensure that these values are demonstrated in day to day practices
- Demonstrate a sound knowledge of Community operations and services
- Adhere to legislated and Company standards, policies, procedures and practices

**PHYSICAL REQUIREMENTS**
- Sit, walk and stand on a variety of surfaces for at least 4 hrs. per day
- Climb stairs, lift luggage and move small equipment and furniture
- Frequently lift up to 25 pounds
- Use both hands and feet on a regular basis to perform physical assisting duties
- Handle exposure to extreme temperature and variable weather

**WHO YOU ARE**
- You have post-secondary training in tourism or hospitality management or business administration
- You have previous customer service, reception experience
- Excellent verbal and written English communication skills
- Attention to detail, and excellent computer skills including Microsoft Office
- Demonstrate strong organizational skills, and a calm and professional manner
- Must be able to provide a police check with vulnerable sector screen upon hire
- Must be able to provide a record of immunization for TB test upon hire

**HOW TO APPLY**:
**ACCOMMODATION**:
**Job Types**: Part-time, Permanent, Casual
Part-time hours: 0-19 per week

**Salary**: $16.65 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Work Location: In person

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