Operations Officer

2 weeks ago

Toronto, Canada BLS International Services Canada Inc Full time

**The Role**:

- Officer.

This is an excellent opportunity for anyone looking to build a career in government to citizen services. In a nutshell, this is a front-office Customer Service and data entry position with high attention to detail and the ability to work in a fast-paced environment.

Your Responsibilities will include:

- Client facing - answering queries, advising applicants, managing disputes
- Biometrics capture (Photo & Fingerprints)
- Cash collection & POS entry
- Provide applicants with information on all Value-added services
- Admin duties: photocopying/scanning/filing/inventory
- Complete the delivery of passport to applicant via courier or pick-up
- Other duties as assigned
- Must be authorized to work in the US
- Office Hours: Mon - Fri, 9.00 am - 5.00 pm (Additional/less hours as per business needs)

**Ideal Profile**

Skills Required:

- Excellent communication skills in English, Spanish will be an assets
- Minimum Education: Associates Degree or Bachelors
- Computer savvy with working experience of Microsoft Office Suits.
- Hands on experience in updating/creating reports
- High level of attention to detail under stringent timelines
- Flexible with work hours (Day shift only)
- Must be willing to produce background verification check upon hire.

**What's on Offer?**
- Great Opportunity
- All Full-Time staff receive 10 days Paid Time off after 6 months of probation, Paid Federal/State/Consulate Holidays
- BLS International is a preferred partner for Embassies and Governments across the world, having an impeccable reputation for setting benchmarks in the domain of visa, passport, consular, e-governance, attestation, biometric, e-visa and retail services.

**Salary**: From $15.50 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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