Travel Booking Agent

5 months ago

Toronto, Canada Ten Group Full time

Do you have luxury and/or international booking experience? Do you have a proven success in planning tailored itineraries with a passion for service? We would love to talk to you. We are a global corporate and leisure personalized travel booking company with 26 international offices. We are a growing company that is looking for travel professionals that can connect and create travel experiences for our most affluent members. We are committed to your ongoing development and offers on the job coaching, partner supplier travel and the opportunity to participate in working from our many offices, around the world. You will work in an intimate environment that promotes teamwork and the opportunity and commitment to grow your career internally as our business footprint grows globally.

As a Travel Agent, no two days are every the same You will use your knowledge to service our client members with their lifestyle travel needs. This will include all types of travel arrangements from booking airline, hotel, cruise, packages, tours and creating those once in a lifetime bespoke experiences for our valued members. Working within our unique office and global atmosphere you will gain the knowledge you need to be successful.

**Requirements**:

- Must be able to commute to the office daily
- Must be able to work late and on weekends
- One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
- Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
- Six months to a year of Dining and/or Entertainment background is required.
- Experience in a retail /call centre Travel environment
- GDS experience preferred but not mandatory.
- Need proven experience with quick problem solving and resourcefulness in previous employment.
- Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this.
- Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
- Must write grammatically correct and error free American English.
- Required to commit to scheduled shift. This will include night shift and weekends.
- Must have a commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

**Benefits**
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Aside extended health, dental and telehealth, we have other benefits listed below:

- Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These are posted as they come in and vary by location.
- 22 days of PTO your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week).
- 3 extra float days after 2 years of work.
- Sabbatical every 5 yrs. of work.
- Tuition reimbursement
- Full catalog of learning modules that cover a wide range of categories. for personal and professional development
- Discount on Pet Insurance and a multitude of other supplemental benefits
- IATA card after 90 days which gives access to travel discounts
- Monetary loyalty rewards at 3yrs, 5yrs, and 10 yrs of service
- Working Holidays: Ability to work from any of our 23 global offices for a short period of time

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