Collision Service Advisor

2 weeks ago


Vaughan, Canada Number 7 Repair Centre Ltd. Full time

**Job description**

Number 7 Repair Centre Ltd. is an established collision repair center, located in Woodbridge. We provide collision services to new car dealerships and insurance companies. Our customers expect a high level of service, quality, and professionalism. We have an immediate opening for a **Collision Service Advisor.**

**We are looking for someone who can excel at**:

- Guiding customers through the process to repair their vehicle - collision reporting, submitting insurance claims, arranging rentals.
- Working with the Parts Manager and Production Manager to schedule repairs.
- Working with the Office Manager on invoicing and billing related items.
- Monitoring production to ensure repairs are on schedule.
- Updating customers and insurance companies on the status of repairs.
- Working with dealerships on parts and service-related items.
- Accessing damages and writing repair estimates for customers.
- Staying focused when there is a lot to juggle.
- Excellent customer service skills, remaining pleasant, cheerful, and cool under pressure.
- Excellent time management.
- Highly organized, and goal oriented.
- Proficient with Mitchell and Audatex estimating software.
- Experience with auto claims.
- Minimum of 10 years experience with collision estimating, parts and customer service.

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Auto estimating: 10 years (required)

Work Location: One location

Expected start date: 2023-02-06


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