Member Administration

4 weeks ago


Brampton, Canada UA Local 787 HVACR Workers of Ontario Full time

The United Association Local 787 HVACR Workers of Ontario is looking to hire a Member Services Representative, with an ability to consistently provide excellent client service while managing the following responsibilities.

**Key Accountabilities include**:

- Answer incoming phone calls and take appropriate action seeking managerial input as required
- Update internal database to keep member records current
- Administer payments for all member services (i.e. dues, training programs etc.)
- Process address and status changes and send out referral slip
- Verify discrepancies for remittance of hours
- Process deceased member documentation
- Generate reports to validate probationary period for members and monitor members in bad standing
- Support administration of all incoming cash fees, preparing of all vendor invoices and expense cheques
- Support all month end activities
- Support completion of monthly breakdown of incoming monies for accounting and deposit purposes
- Support the inputting of member dues into internal databases and assist in preparing information to send to Head Office on a monthly basis
- Support verifying the monthly eligibility report to ensure new members have paid initiation fee and applicable dues
- Assist in processing bank withdrawals for all retired member dues payments
- Coordinate management of various projects
- Support the coordination of the Long Service Awards

**Qualifications**:

- Excellent communication skills both verbal and written
- Strong attention to detail with a commitment to high quality work
- Excellent organizational and time management skills
- Knowledge of Quickbooks and basic accounting functions would be an asset
- Ability to work independently with mínimal supervision
- Ability to solve issues and make quick and accurate decisions
- Strong Microsoft Office skills
- Strong understanding and commitment to the requirements of confidentiality
- Willingness to work in a unionized environment

Application deadline: 2024-02-20

**Salary**: $27.18 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Administrative experience: 3 years (preferred)

Ability to Commute:

- Brampton, ON L6T 5K3 (preferred)

Ability to Relocate:

- Brampton, ON L6T 5K3: Relocate before starting work (preferred)

Work Location: In person

Application deadline: 2024-02-20



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