Sales Support Representative

3 weeks ago

Vancouver, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the Opportunity?**

As a Sales Support Representative, you will be the one point of contact for Advisors to navigate Head Office on their behalf, as well as provide superior sales support and service to Advisors in order to achieve regional sales targets.

**What will you do?***
- Initiate and respond to calls from producers and provide product and administration support as required, while taking ownership and accountability in resolving customer inquiries and issues.
- Provide marketing support to Sr. Sales Consultant - develop kits, letters, presentations, etc. Assist with revenue generation activities specific to each MGA strategy.
- Establish relationships with the key staff of MGAs. Assists in new producer set-up including proactive calling and follow-up.
- Work closely with internal partners to provide seamless service to MGA (GSI analyst, New Business, Underwriting)s
- Participate in call campaigns as they arise.

**Here’s what we need from you**:
**Must-have**
- Excellent organizational skills,
- Initiative & Proactive Drive
- Proven Oral & Written Communication Skills
- Time Management Skills
- Willingness to Learn and Adapt to change.

**Nice to Have**
- Client Management and Problem Resolution skills
- Good product knowledge on all lines of business (Life, LB, Wealth)
- Understanding of competitive landscape and marketplace.
- System knowledge - Microsoft Office, Illustrations, Excel, etc.
- Experience working within a Team environment.

**What’s in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your business and career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.

**Job Skills**

Customer Knowledge, Customer Service, Group Problem Solving, Identifying Sales Opportunities, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities, Sales Support, Teamwork

**Additional Job Details**

**Address**:
2985 VIRTUAL WAY, SUITE 302:VANCOUVER

**City**:
VANCOUVER

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
INSURANCE

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-08-27

**Application Deadline**:
2024-09-02

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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