L&d Specialist

2 weeks ago

Québec, Canada Medfar Full time

**Company Description**
Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North America. In 2023, we proudly earned a coveted spot on Deloitte’s prestigious Fast50 and Fast500 lists, a testament to the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500 million patients by 2030.

As an L&D Specialist, you will report to the L&D Manager and work closely with the L&D Lead Specialist to help us build a learning community at MEDFAR. Your focus will be first and foremost to lead the Academy training as part of the onboarding of new employees, as well as training client-facing teams on new features.

In addition, you’ll contribute to the L&D mission by designing and implementing internal training courses within our LMS, while also building and structuring our library of internal content to help new and current Medfarians achieve their potential and shape the learning community at Medfar

**What you'll do**:

- Develop and update technical training content and practical activities related to our products for new hires' training sessions.
- Deliver our 2-week training sessions for new hires with always-evolving content.
- Evaluate newly joined employees' knowledge retention through exercises and exams, seizing opportunities to provide feedback and set them up for success.
- Assess new employees’ performance within their 2-week training session using a criteria checklist, and report to their managers accordingly.
- Develop and update training content and practical activities related to our products for client-facing teams.
- Facilitate training sessions related to our products for client-facing teams.
- Promote continuous training, human development, and operational excellence.
- Support internal learning needs, mostly related to product knowledge.
- Help assess L&D needs, and work closely with the team in developing the strategy, learning content and learning culture at Medfar.

Projects to come:

- Finalizing content in our LMS to improve teaching and learning.
- Regionalization of our training content.

**Qualifications**
- You have a minimum of 2 years of experience within an L&D role, as a Trainer, an L&D Specialist, or any related role.
- You have a Bachelor’s in Human Resources, a related field, or equivalent experience.
- You have excellent presentation and communication skills
- You demonstrate ease of adaptation and good tolerance to change.
- You have a sense of organization and planning.
- You have worked in a SaaS environment, an asset.
- You speak French and English.

**Additional Information**
By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.
- You decide where you do your best work (at home or the office)
- Flexible hours (work-life balance)
- Performance-based bonus for all employees.
- Generous group insurance coverage as of day 1 of employment
- Break paid between Christmas and New Years
- Annual $ 1,500 training allowance for your professional development
- An entrepreneurial culture of transparency, collaboration, and innovation

**Our Recruitment Process at MEDFAR**:
Virtual Screen with HR >> Virtual Interview >> Case Study / Test >> Offer

**#LI-HYBRID

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